DPC_WATCHDOG_VIOLATION on new Samsung NP300E5C-S05HU noteb

Steve42

New Member
Messages
3
Hi,
I've bought a notebook 2 days ago with preinstalled Windows 8. It crashed on the second day and 3 more times since. It's also woth noting that 4 out of 4 times Chrome was running and 3 out of 4 times I was listening to radio with metro apps (Radyo, TuneIn), the 4th time I had only started Chrome after reboot to search for the bsod error when it happenned. Thanks in advance.
Here's the dump:
 

My Computer

System One

  • OS
    Windows 8 x64
UPDATE
I've gone through some similar threads here and I've uninstalled Norton Security and installed ESET Smart Security 6 Beta instead because of that.
Also checked most of the drivers but all of them were up to date. It seams that uninstalling Norton resolved the problem, though I still get some screeching sounds ocassionally when listening to music which preceded the bsods but now it just goes back to normal after a few secs.
 

My Computer

System One

  • OS
    Windows 8 x64
We can have a look in the reports for problems if you'd like (this happens sometimes after fixing BSOD's)
If so, please upload a fresh set of reports for us to have a look at.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Well okay thank you. Here's the new report set (used the same method as with the bsod error reports). Haven't had any bsods since, but noticed some strange phenomena with the ESET Smart Security 6 Beta. The action center detects it being disabled and flashes a pop-up for about 1/25 sec (so fast I cannot read it). In the action center itself the Virus Protection displays off for that time, then returns to on and does this every 10-15 sec. It's annoying and I haven't found anything about it besides that how can I switch off the action center messages, which I did. If you have any tips what could be causing this I would appreciate it, though it's not that big deal now. Thanks again
 

My Computer

System One

  • OS
    Windows 8 x64
Your webcam is disabled. Is this deliberate? If so, why?
Please re-enable it and update it's driver software. Feel free to disable it again after updating it.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [DEL] DuplexSecure - FAQ [/DEL] Link broken as of 21 Jul 2012
New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disc-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

TuneIn.TuneInRadio has lot's of errors in the Application logfile, please uninstall it.

BSOD's were all due to networking, with one pointing at the network adapter drivers. Please update your Realtek Network Adapter driver. More info on the driver here: Driver Reference Table - Rt630x64.sys

Your KMWDFILTER.sys driver dates from 2009 and must be updated or removed from your system.
This is a mouse filter driver, so it probably belongs to the software that came with your mouse. More info on the driver here: Driver Reference Table - KMWDFilter.SYS

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

KMWDFILTER.sys Thu Dec 3 20:35:13 2009 (4B186751)
UASSOFT.com HID (mouse) Driver
Driver Reference Table - KMWDFILTER.sys

VD_FileDisk.SYS Wed Jan 26 12:27:45 2011 (4D405991)
Virtual Disk - File System plugin for Total Commander
Driver Reference Table - VD_FileDisk.SYS

SRTSPX64.SYS Tue Nov 15 17:30:55 2011 (4EC2E81F)
Symantec Real Time Storage Protection (PEL) x64
Driver Reference Table - SRTSPX64.SYS

CLVirtualDrive.sys Mon Dec 26 08:26:47 2011 (4EF87617)
CyberLink Virtual Device Driver
Driver Reference Table - CLVirtualDrive.sys

sptd.sys Sat Aug 18 17:05:38 2012 (503003A2)
SCSI Pass Through Direct Host - Daemon Tools (known BSOD issues with Win7)
Driver Reference Table - sptd.sys



Code:
[B][U]BSOD BUGCHECK SUMMARY[/U][/B]
**************************Sun Dec  9 15:56:18.580 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120912-17218-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
System Uptime: 2 days 12:50:22.485
Probably caused by : tcpip.sys ( tcpip!TcpProcessExpiredTcbTimers+c5 )
BugCheck 133, {0, 281, 280, 0}
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000133"]DPC_WATCHDOG_VIOLATION (133)[/URL]
Arguments: 
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
    component can usually be identified with a stack trace.
Arg2: 0000000000000281, The DPC time count (in ticks).
Arg3: 0000000000000280, The DPC time allotment (in ticks).
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x133_DPC_tcpip!TcpProcessExpiredTcbTimers
CPUID:        "Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2395
  BIOS Version                  P02RAP
  BIOS Release Date             08/21/2012
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
  Product Name                  300E4C/300E5C/300E7C
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Dec  5 15:10:16.526 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120512-22296-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
System Uptime: 0 days 0:05:07.234
*** WARNING: Unable to verify timestamp for Rt630x64.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt630x64.sys
Probably caused by : Rt630x64.sys ( Rt630x64+1b525 )
BugCheck 133, {0, 281, 280, 0}
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000133"]DPC_WATCHDOG_VIOLATION (133)[/URL]
Arguments: 
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
    component can usually be identified with a stack trace.
Arg2: 0000000000000281, The DPC time count (in ticks).
Arg3: 0000000000000280, The DPC time allotment (in ticks).
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x133_DPC_Rt630x64+1b525
CPUID:        "Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2395
  BIOS Version                  P02RAP
  BIOS Release Date             08/21/2012
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
  Product Name                  300E4C/300E5C/300E7C
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Dec  5 15:04:30.150 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120512-29140-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
System Uptime: 0 days 2:24:08.859
*** ERROR: Module load completed but symbols could not be loaded for tunnel.sys
Probably caused by : tcpip.sys ( tcpip!TcpMatchReceive+1bf )
BugCheck 133, {1, 780, 0, 0}
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000133"]DPC_WATCHDOG_VIOLATION (133)[/URL]
Arguments: 
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
Arg2: 0000000000000780, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x133_ISR_tcpip!TcpMatchReceive
CPUID:        "Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2395
  BIOS Version                  P02RAP
  BIOS Release Date             08/21/2012
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
  Product Name                  300E4C/300E5C/300E7C
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Dec  5 11:46:09.056 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120512-27640-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
System Uptime: 0 days 0:31:22.765
*** ERROR: Module load completed but symbols could not be loaded for tunnel.sys
Probably caused by : tcpip.sys ( tcpip!TcpDeliverDataToClient+2ba )
BugCheck 133, {1, 780, 0, 0}
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000133"]DPC_WATCHDOG_VIOLATION (133)[/URL]
Arguments: 
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
Arg2: 0000000000000780, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x133_ISR_tcpip!TcpDeliverDataToClient
CPUID:        "Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2395
  BIOS Version                  P02RAP
  BIOS Release Date             08/21/2012
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
  Product Name                  300E4C/300E5C/300E7C
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Dec  5 11:14:02.658 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120512-49171-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
System Uptime: 1 days 0:49:23.890
Probably caused by : tcpip.sys ( tcpip!TcpProcessExpiredTcbTimers+c5 )
BugCheck 133, {0, 281, 280, 0}
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000133"]DPC_WATCHDOG_VIOLATION (133)[/URL]
Arguments: 
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
    component can usually be identified with a stack trace.
Arg2: 0000000000000281, The DPC time count (in ticks).
Arg3: 0000000000000280, The DPC time allotment (in ticks).
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x133_DPC_tcpip!TcpProcessExpiredTcbTimers
CPUID:        "Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2395
  BIOS Version                  P02RAP
  BIOS Release Date             08/21/2012
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
  Product Name                  300E4C/300E5C/300E7C
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

BHDrvx64.sys Fri Oct 19 00:40:41 2012 (5080D9C9)
BthLEEnum.sys Wed Jul 25 22:25:02 2012 (5010AA7E)
CLVirtualDrive.sys Mon Dec 26 08:26:47 2011 (4EF87617)
ENG64.SYS Wed Sep 5 18:33:39 2012 (5047D343)
ETD.sys Tue Aug 7 05:40:49 2012 (5020E2A1)
EX64.SYS Wed Sep 5 18:31:45 2012 (5047D2D1)
EraserUtilRebootDrv.sys Tue Jul 31 19:36:50 2012 (50186C12)
HECIx64.sys Mon Jul 2 18:14:58 2012 (4FF21D62)
IDSvia64.sys Tue Aug 28 22:48:40 2012 (503D8308)
IntcDAud.sys Tue Jun 19 10:40:51 2012 (4FE08F73)
Ironx64.SYS Mon Jul 23 20:34:50 2012 (500DEDAA)
KMWDFILTER.sys Thu Dec 3 20:35:13 2009 (4B186751)
RTKVHD64.sys Tue Jun 19 04:50:56 2012 (4FE03D70)
RTKVHD64.sys Tue Aug 7 06:49:39 2012 (5020F2C3)
RadioHIDMini.sys Fri Jul 27 07:57:08 2012 (50128214)
Rt630x64.sys Tue Jun 12 09:37:53 2012 (4FD74631)
SRTSP64.SYS Tue Oct 2 18:55:54 2012 (506B70FA)
SRTSPX64.SYS Tue Nov 15 17:30:55 2011 (4EC2E81F)
SYMDS64.SYS Tue Oct 2 22:52:00 2012 (506BA850)
SYMEFA64.SYS Wed Oct 3 15:00:06 2012 (506C8B36)
SYMEVENT64x86.SYS Wed May 23 20:52:24 2012 (4FBD8648)
SYMNETS.SYS Fri Jul 20 22:07:07 2012 (500A0ECB)
VD_FileDisk.SYS Wed Jan 26 12:27:45 2011 (4D405991)
btath_a2dp.sys Thu Jun 21 01:23:44 2012 (4FE2AFE0)
btath_avdt.sys Thu Jun 21 01:22:40 2012 (4FE2AFA0)
btath_bus.sys Thu Jun 21 01:22:17 2012 (4FE2AF89)
btath_flt.sys Fri Aug 3 07:09:44 2012 (501BB178)
btath_hcrp.sys Thu Jun 21 01:23:29 2012 (4FE2AFD1)
btath_lwflt.sys Thu Jun 21 01:22:36 2012 (4FE2AF9C)
btath_rcp.sys Thu Jun 21 01:23:26 2012 (4FE2AFCE)
btfilter.sys Fri Aug 3 07:07:56 2012 (501BB10C)
ccSetx64.sys Fri May 25 15:34:57 2012 (4FBFDEE1)
dump_iaStorA.sys Tue Jul 31 14:21:21 2012 (50182221)
eeCtrl64.sys Tue Jul 31 19:36:51 2012 (50186C13)
iaStorA.sys Tue Jul 31 14:21:21 2012 (50182221)
igdkmd64.sys Tue Jul 31 18:05:35 2012 (501856AF)
intelppm.sys Wed Jul 25 22:26:48 2012 (5010AAE8)
nvlddmkm.sys Tue Oct 2 14:21:13 2012 (506B3099)
nvpciflt.sys Tue Oct 2 14:21:40 2012 (506B30B4)
sptd.sys Sat Aug 18 17:05:38 2012 (503003A2)




Driver Reference Table - BHDrvx64.sys
BthLEEnum.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
Driver Reference Table - CLVirtualDrive.sys
Driver Reference Table - ENG64.SYS
Driver Reference Table - ETD.sys
Driver Reference Table - EX64.SYS
Driver Reference Table - EraserUtilRebootDrv.sys
Driver Reference Table - HECIx64.sys
Driver Reference Table - IDSvia64.sys
Driver Reference Table - IntcDAud.sys
Driver Reference Table - Ironx64.SYS
Driver Reference Table - KMWDFILTER.sys
Driver Reference Table - RTKVHD64.sys
Driver Reference Table - RTKVHD64.sys
RadioHIDMini.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
Driver Reference Table - Rt630x64.sys
Driver Reference Table - SRTSP64.SYS
Driver Reference Table - SRTSPX64.SYS
Driver Reference Table - SYMDS64.SYS
Driver Reference Table - SYMEFA64.SYS
Driver Reference Table - SYMEVENT64x86.SYS
Driver Reference Table - SYMNETS.SYS
Driver Reference Table - VD_FileDisk.SYS
Driver Reference Table - btath_a2dp.sys
Driver Reference Table - btath_avdt.sys
Driver Reference Table - btath_bus.sys
Driver Reference Table - btath_flt.sys
Driver Reference Table - btath_hcrp.sys
Driver Reference Table - btath_lwflt.sys
Driver Reference Table - btath_rcp.sys
Driver Reference Table - btfilter.sys
Driver Reference Table - ccSetx64.sys
Driver Reference Table - dump_iaStorA.sys
Driver Reference Table - eeCtrl64.sys
Driver Reference Table - iaStorA.sys
Driver Reference Table - igdkmd64.sys
Driver Reference Table - intelppm.sys
Driver Reference Table - nvlddmkm.sys
Driver Reference Table - nvpciflt.sys
Driver Reference Table - sptd.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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