Windows 8 and 8.1 Forums


BSOD Kernel Data Inpage Error

  1. #1


    Posts : 10
    Windows 8

    BSOD Kernel Data Inpage Error


    Hello,
    I have a Gateway GT5408, purchased in 2007 that came with Vista. Last week my system failed to boot and I kept getting the black repair screen on an endless loop. So I replaced what I thought was a faulty hard drive and installed Windows 8. Im now getting a BSOD that reads Kernel Data Inpage Error. So now its obvious to me that it was not just a faulty hard drive, but something else. Guess I should have been paying more attention and tried to investigate that issue first anyway, Im here now.

    The BSOD seems to only happen when powering on or waking up the hard drive. When I set the hard drive shut down to never and then put the system to sleep, I do not get the BSOD on wake up, but still get errors and registry leaks.

    I have followed all instructions I can find here on how to get a minidump file, but I just cant get it to create one.

    There are also some other errors and warnings listed that happen on almost every start up and wake from sleep.

    Most of this is now way over my head so any help would be appreciated. Thank you. Stacey
    Attached Files
      My System SpecsSystem Spec

  2. #2





    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    There are no BSoD dump files in your zip folder, can you check your settings?
    Dump Files - Configure Windows to Create on BSOD
    Follow steps 1-4 then '6. To have Windows Create a Small memory dump (Minidump) File on BSOD', then go to 9&10.

    From your System Event Logs:
    Code:
    Event[727]:
      Log Name: System
      Source: Microsoft-Windows-Ntfs
      Date: 2012-11-25T00:42:55.082
      Event ID: 98
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: StaceyPC
      Description: 
    Volume L: (\Device\HarddiskVolume3) needs to be taken offline to perform a Full Chkdsk.  Please run "CHKDSK /F" locally via the command line, or run "REPAIR-VOLUME <drive:>" locally or remotely via PowerShell.
    
    Event[728]:
      Log Name: System
      Source: Ntfs
      Date: 2012-11-25T00:42:55.082
      Event ID: 55
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: StaceyPC
      Description: 
    A corruption was discovered in the file system structure on volume L:.
    
    The Master File Table (MFT) contains a corrupted file record.  The file reference number is 0x1000000000000.  The name of the file is "<unable to determine file name>".
    Run Check Disk on your Hard Drive.
    How to Check a Drive for Errors with "chkdsk" in Windows 8

    Un-install and re-install MS Money, it's crashing alot.
      My System SpecsSystem Spec

  3. #3


    Posts : 10
    Windows 8


    Thank you for your reply.

    I have followed the instructions here on how to create the dump file, but I still cannot get it to create one.

    MS Money crashes when importing a QIF or OFX file and when trying to add new payee. Microsoft update kb2756872 is rumored to have fixed this, but I've not been that lucky. I have been trying different settings and other fixes, so yes Im crashing it each time. My next step is actually a reinstall, but I've already done that once too with no luck.

    Volume L is no longer attached to this system. This is my old hard drive that I replaced. The date of this event is when I had both the old and new drive running to see what I could pull off the old drive. Currently only the new hard drive is installed. I did run the chkdsk on C and attached another file.
    After running chkdsk I am still getting the Kernel Data Inpage Error BSOD along with those pesky other errors and warnings.

    Thanks so much for your help.
    Stacey
    Attached Files
      My System SpecsSystem Spec

  4. #4





    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    Can you fill in your system specs?
    You can use this app to find them: Speccy Free System information Utility
    Then enter them in the 'My System Specs' drop box at the lower left of any of your posts.

    Are these the settings you checked?

    1. a)At the Start screen type 'Advanced System Settings'
    b)Or go to Control Panel, click on 'System' then 'Advanced System Settings'

    2. In 'Startup and Recovery' click 'Settings'

    3. Under 'System failure'
    Check the 'Write an event to the system log' box
    Un-check the 'Automatically restart' box
    Select 'Small memory dump (256 kb)'
    In the 'Small dump directory box , it should be '%SystemRoot%\Minidump'
    Check the 'Overwrite any existing file' box

    It will be easier to analyze if you can get a dump file.

    What is your Page File set to?
    Open 'Control Panel' > 'System' > 'Advanced system settings' > under 'Performance' click 'Settings' > in the 'Advanced' tab, under 'Virtual memory' click 'Change' >
    Make sure it's set to 'Automatically manage paging file size for all drives'.

    STOP 0x0000007A: KERNEL_DATA_INPAGE_ERROR
    Usual causes: Memory, Paging file corruption, File system, Hard drive, Cabling, Virus infection, Improperly seated cards, BIOS, Bad motherboard, Missing Service Pack
    The KERNEL_DATA_INPAGE_ERROR bug check has a value of 0x0000007A. This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.

    Run the WD Lifeguard test on you HDD. Quick Test and Extended Test.
    Data Lifeguard Diagnostic for Windows

    Run memtest86+ for 7 full passes, with all RAM cards installed.
    Best to run overnight as depending on the amount of RAM you have may take several hours.
    If you get any errors you can stop the test.
    RAM - Test with Memtest86+
      My System SpecsSystem Spec




  5. #5


    Posts : 10
    Windows 8


    Hi.

    Can you fill in your system specs? Done! If you need more let me know.


    Are these the settings you checked? Yes, these are the settings I have tried. I let the system crash again this morning and got the BSOD, but still no dump file.

    What is your Page File set to? Checked this too, this is set as you suggested.

    Run the WD Lifeguard test on you HDD. Quick Test and Extended Test. I ran this last week and again today. Passed.


    Run memtest86+ for 7 full passes, with all RAM cards installed. I will run this tonight.

    Thanks, Stacey
      My System SpecsSystem Spec

  6. #6





    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    Good work on the System Specs.
    Do you still have the stock PSU?
    OEM PSUs are not known for their quality or longevity.
    I just had to replace one in a +4 year old Dell desktop.

    What is the Intel RST driver version?

    Code:
    Event[2020]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Processor-Power
      Date: 2012-11-29T21:13:49.885
      Event ID: 55
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: StaceyPC
      Description: 
    Processor 0 in group 0 exposes the following power management capabilities:
    
    Idle state type: ACPI Idle (C) States (1 state(s))
    
    Performance state type: None
    Nominal Frequency (MHz): 1800
    Maximum performance percentage: 100
    Minimum performance percentage: 100
    Minimum throttle percentage: 100
    In Control Panel > Power Options, is it set to 'Balanced'?
    Do you have EIST (SpeedStep) enabed in your BIOS?

    Let us know the memtest86+ results.
      My System SpecsSystem Spec

  7. #7


    Posts : 10
    Windows 8


    Hi.
    I ran memtest86+ for 10 hours, 9 passes, no errors.
    I updated the PSU in 2009. LSP Ultra 550w
    Power Options are set to Balanced, with the exception of the hard drive. I have set this to never for now, because thats what gives me the BSOD.
    Need a little help finding other two things you asked for, could you give me more details on how to find them?

    What is the Intel RST driver version?
    Do you have EIST (SpeedStep) enabed in your BIOS?

    Looking at the device manager I did find this:
    Intel R ICH7R/DH SATA RAID CONTROLLER 8.6.2.1022 8/7/10
    Microsoft Storage Spaces Controller 6.2.9200.16384 6/21/2006.
    This same drive is listed for the hard drive that was configured on 11/23/2012. I thought I had updated this...

    Thanks, Stacey
      My System SpecsSystem Spec

  8. #8


    Posts : 10
    Windows 8


    Update. This morning I got a IRQL Not Less Or Equal BSOD.
      My System SpecsSystem Spec

  9. #9





    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    Post the full crash dump files.

    For the Intel RST driver version, open Device Manager > then expand 'IDE ATA/ATAPI controllers' > right click 'Intel.....Series AHCI Controller' > Properties > Driver Tab. Get the 'Driver Version:' info.
    Post a screen shot of your Device Manager/IDE ATA/ATAPI controllers/Properties/Driver Tab.
    Will look like this:
    Click image for larger version

    The balanced power setting with the hard driver set to 'Never' is ok, leave this setting the way you have it.

    Can you download CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.
    For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
    Screenshots and Files - Upload and Post in Eight Forums
    Go to your BIOS and tell us what the CPU, RAM and the NB (North Bridge - Memory Controller) voltages are.
      My System SpecsSystem Spec

  10. #10


    Posts : 10
    Windows 8


    I still can't find any dump files, not even a dump folder.

    I went in to BIOS and I do not see settings for Voltage.

    Click image for larger version

    The rest are here as attachments.

    Thanks again, Stacey



    Attached Thumbnails Attached Thumbnails SPD  3.PNG   CPU.PNG   Mainboard.PNG   Memory.PNG   SPD 1.PNG  

    SPD 2.PNG   SPD 4.PNG  
      My System SpecsSystem Spec

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