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Bluescreen Error 9F caused by hal.dll

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  1. #21
    richc46's Avatar

    BSOD Kernel Dump Analyst




    Join Date : Feb 2010
    Fairfield County, CT
    Posts : 344
    Windows 7 SP1


    You say no BSOD without Verfifier, are you booting without essential drivers?


      My System SpecsSystem Spec

  2. #22



    Member

    Join Date : Sep 2012
    Posts : 197
    Win 8 Enterprise RTM


    Update bios, switch to basic display adapter
      My System SpecsSystem Spec

  3. #23



    Member

    Join Date : Sep 2012
    Posts : 197
    Win 8 Enterprise RTM


    Disable AsUpIO.sys [Asus Hardware monitoring]

    check out ASUS

    is this instant on?

    Code:
    
    Loading Dump File [C:\Users\xxx\Downloads\minidumps\111712-12250-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    
    Symbol search path is: SRV*c:\symbols\*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
    Machine Name:
    Kernel base = 0xfffff802`a4486000 PsLoadedModuleList = 0xfffff802`a4750ae0
    Debug session time: Sat Nov 17 09:14:16.174 2012 (UTC + 1:00)
    System Uptime: 0 days 0:01:47.864
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ................................................................
    ....
    Loading User Symbols
    Loading unloaded module list
    .......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    Use !analyze -v to get detailed debugging information.
    
    
    
    
    BugCheck C4, {f6, 188, fffffa8013c55940, fffff88003db98c8}
    
    
    *** WARNING: Unable to verify timestamp for AsUpIO.sys
    *** ERROR: Module load completed but symbols could not be loaded for AsUpIO.sys
    Probably caused by : AsUpIO.sys ( AsUpIO+18c8 )
    
    
    Followup: MachineOwner
    ---------
    Last edited by jmv2009; 17 Nov 2012 at 08:12 AM.
      My System SpecsSystem Spec

  4. #24



    Member

    Join Date : Sep 2012
    Posts : 197
    Win 8 Enterprise RTM


    Disable 000.fcl [powerdvd related]
    Code:
    Loading Dump File [C:\Users\Johannes\Downloads\minidumps\111712-16906-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    
    Symbol search path is: SRV*c:\symbols\*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
    Machine Name:
    Kernel base = 0xfffff801`8326d000 PsLoadedModuleList = 0xfffff801`83537ae0
    Debug session time: Sat Nov 17 09:31:06.849 2012 (UTC + 1:00)
    System Uptime: 0 days 0:00:29.657
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .............................................................
    Loading User Symbols
    Loading unloaded module list
    .......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    Use !analyze -v to get detailed debugging information.
    
    
    BugCheck C4, {f6, 7c0, fffff9804ec3c940, fffff801836ade85}
    
    
    *** WARNING: Unable to verify timestamp for 000.fcl
    *** ERROR: Module load completed but symbols could not be loaded for 000.fcl
    Probably caused by : 000.fcl ( 000+1cc9 )
    
    
    Followup: MachineOwner
    ---------
      My System SpecsSystem Spec




  5. #25



    Member

    Join Date : Sep 2012
    Posts : 197
    Win 8 Enterprise RTM


    Can you run window the hardware assistant (from within windows 8)?
    Upgrade to Windows 8 - Microsoft Windows
    Last edited by jmv2009; 17 Nov 2012 at 08:27 AM.
      My System SpecsSystem Spec

  6. #26



    Junior Member

    Join Date : Sep 2011
    Posts : 18
    7


    Quote Originally Posted by richc46 View Post
    You say no BSOD without Verfifier, are you booting without essential drivers?
    It BSOD w/ verifier with all drivers enabled. Selectively disabling drivers did not do the trick and it would still BSOD until I disabled ntoskrnl.exe from being verified in verifier then it would not BSOD.

    Quote Originally Posted by jmv2009 View Post
    Can you run window the hardware assistant (from within windows 8)?
    Upgrade to Windows 8 - Microsoft Windows
    Upgrade assistant came out fine. It just said Secure Boot isn't compatible with my PC.
      My System SpecsSystem Spec

  7. #27



    Member

    Join Date : Sep 2012
    Posts : 197
    Win 8 Enterprise RTM


    You still need to get rid of ASUPIO and 000.fcl
      My System SpecsSystem Spec

  8. #28



    Junior Member

    Join Date : Sep 2011
    Posts : 18
    7


    Quote Originally Posted by jmv2009 View Post
    You still need to get rid of ASUPIO and 000.fcl
    Yes i am going not uninstall powerdvd and the asus software. I'm doing a system image backup just in case these uninstalls do not solve the problem I can reinstall windows 8 and run verifier with no programs installed.
      My System SpecsSystem Spec

  9. #29



    Junior Member

    Join Date : Sep 2011
    Posts : 18
    7


    Quote Originally Posted by jmv2009 View Post
    You still need to get rid of ASUPIO and 000.fcl
    That did it! I uninstalled powerdvd and Asus software suite and now with verifier enabled there isn't a BSOD on startup. Now the only thing is that even after I uninstalled the asus software, the driver Asupio.sys is still active. I ended up renaming it to .bak. Searching online it seems to be related to hardware monitoring, I assume for Asus utilities. I'll try reinstalling the Asus suite and see if it was the powerdvd solely causing all these issues. I need to have the asus utilities to control

    Regardless, hopefully the original BSOD with hal.dll doesn't show up anymore.

    Thanks everyone for their help. I appreciate all of your time.
      My System SpecsSystem Spec

  10. #30



    Junior Member

    Join Date : Sep 2011
    Posts : 18
    7


    Just to update. I reinstalled AI Suite (Asus software) and ran verifier again and it did not BSOD. So therefore it was powerdvd that was causing the BSOD with verifier running. Now hopefully it was also the cause of the intermittent BSOD I got with hal.dll.
      My System SpecsSystem Spec

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Bluescreen Error 9F caused by hal.dll
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