Windows 8 and 8.1 Forums

BSOD on shutdown and sleep

  1. #1

    Posts : 2
    Windows 8

    BSOD on shutdown and sleep

    On shutdown I get a KMODE_EXCEPTION_NOT_HANDLED message and I don't remember the message I get when I try to enter sleep mode.

      My System SpecsSystem Spec

  2. #2

    Posts : 197
    Win 8 Enterprise RTM


    This might be related to a usb charger program/driver.

    Loading Dump File [C:\Users\xxx\Downloads\ATFGriff\SF_11-11-2012\103112-16093-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    Symbol search path is: SRV*c:\symbols\*
    Executable search path is: 
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 9200.16424.amd64fre.win8_gdr.120926-1855
    Machine Name:
    Kernel base = 0xfffff801`0f007000 PsLoadedModuleList = 0xfffff801`0f2d1a60
    Debug session time: Wed Oct 31 03:38:27.716 2012 (UTC + 1:00)
    System Uptime: 0 days 3:02:12.364
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck 1E, {ffffffffc0000005, fffff8010f066142, 0, 4e}
    *** WARNING: Unable to verify timestamp for AppleCharger.sys
    *** ERROR: Module load completed but symbols could not be loaded for AppleCharger.sys
    Probably caused by : AppleCharger.sys ( AppleCharger+270c )
    Followup: MachineOwner
    3: kd> !analyze -v
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8010f066142, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: 000000000000004e, Parameter 1 of the exception
    Debugging Details:
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff8010f35d168
    GetUlongFromAddress: unable to read from fffff8010f35d1f8
     000000000000004e Nonpaged pool
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    fffff801`0f066142 410fb64d4c      movzx   ecx,byte ptr [r13+4Ch]
    EXCEPTION_PARAMETER2:  000000000000004e
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  wininit.exe
    TRAP_FRAME:  fffff8800ab852d0 -- (.trap 0xfffff8800ab852d0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffff8a002c94820 rbx=0000000000000000 rcx=0000000000220448
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8010f066142 rsp=fffff8800ab85460 rbp=000000000000016d
     r8=fffff88003a4570c  r9=000000000000016d r10=0000000000000801
    r11=fffff8800ab85528 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    fffff801`0f066142 410fb64d4c      movzx   ecx,byte ptr [r13+4Ch] ds:00000000`0000004c=??
    Resetting default scope
    LAST_CONTROL_TRANSFER:  from fffff8010f1dbbb5 to fffff8010f081d40
    fffff880`0ab84a28 fffff801`0f1dbbb5 : 00000000`0000001e ffffffff`c0000005 fffff801`0f066142 00000000`00000000 : nt!KeBugCheckEx
    fffff880`0ab84a30 fffff801`0f081142 : fffffa80`0a33cf80 00000000`0000004e fffff880`0ab85268 fffff880`0ab85380 : nt! ?? ::FNODOBFM::`string'+0x13f6b
    fffff880`0ab850f0 fffff801`0f07f8ba : 00000000`00000000 fffff8a0`02c94820 00000000`00000000 fffff880`0ab852d0 : nt!KiExceptionDispatch+0xc2
    fffff880`0ab852d0 fffff801`0f066142 : fffff801`0f2a51e8 fffff880`00400000 00000000`00000050 fffff880`1ceb7000 : nt!KiPageFault+0x23a
    fffff880`0ab85460 fffff801`0f06652f : fffff8a0`02c94820 fffff801`0f0362e8 fffff8a0`02c94820 00000000`00000001 : nt!IopBuildDeviceIoControlRequest+0x32
    fffff880`0ab854d0 fffff880`03a4570c : fffff6fc`0000074d 00000000`0000016d fffff880`00c92280 00000000`000007ff : nt!IoBuildDeviceIoControlRequest+0x4f
    fffff880`0ab85530 fffff6fc`0000074d : 00000000`0000016d fffff880`00c92280 00000000`000007ff fffff8a0`02c94820 : AppleCharger+0x270c
    fffff880`0ab85538 00000000`0000016d : fffff880`00c92280 00000000`000007ff fffff8a0`02c94820 ffff68ee`0000016d : 0xfffff6fc`0000074d
    fffff880`0ab85540 fffff880`00c92280 : 00000000`000007ff fffff8a0`02c94820 ffff68ee`0000016d 00000000`00000000 : 0x16d
    fffff880`0ab85548 00000000`000007ff : fffff8a0`02c94820 ffff68ee`0000016d 00000000`00000000 fffff880`0ab85590 : mcupdate_GenuineIntel!DriverEntry <PERF> (mcupdate_GenuineIntel+0x280)
    fffff880`0ab85550 fffff8a0`02c94820 : ffff68ee`0000016d 00000000`00000000 fffff880`0ab85590 fffff880`0ab85580 : 0x7ff
    fffff880`0ab85558 ffff68ee`0000016d : 00000000`00000000 fffff880`0ab85590 fffff880`0ab85580 00000000`00000001 : 0xfffff8a0`02c94820
    fffff880`0ab85560 00000000`00000000 : fffff880`0ab85590 fffff880`0ab85580 00000000`00000001 00000000`00000000 : 0xffff68ee`0000016d
    fffff880`03a4570c ??              ???
    SYMBOL_NAME:  AppleCharger+270c
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: AppleCharger
    IMAGE_NAME:  AppleCharger.sys
    FAILURE_BUCKET_ID:  0x1E_c0000005_R_AppleCharger+270c
    BUCKET_ID:  0x1E_c0000005_R_AppleCharger+270c
    Followup: MachineOwner
    Last edited by jmv2009; 14 Nov 2012 at 00:25.
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    Windows 8

    Hey that applecharger.sys is actually part of a Gigabyte USB charging utility. I had to reinstall that utility and it works perfect now. Thanks.
      My System SpecsSystem Spec

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