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BSOD with multiple error codes

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  1. #1



    Member

    Join Date : Nov 2012
    Posts : 20
    Windows 8.1 Pro
    USA

    BSOD with multiple error codes


    I cleaned an older system for Windows 8 and I've had error codes like
    dpc watchdog
    memory management [I think I solved this already... I put in new ram]
    system service exception (win32k.sys)
    VIDEO_TDR_FAILURE (nvlddmkm.sys)

    I've attached 2 Minidumps... I can't run the SF_Diagnostic_Tool.exe because it will have another error when I run.
    Attached Files


      My System SpecsSystem Spec

  2. #2
    richc46's Avatar

    BSOD Kernel Dump Analyst




    Join Date : Feb 2010
    Fairfield County, CT
    Posts : 344
    Windows 7 SP1


    Welcome
    Since we did not get all the reports, we have hints as to the cause. Your reports hint that
    nvlddmkm.sys is the cause. Go to the website and update driver.
    Use option 2. Automatically find graphic drivers
    Drivers - Download NVIDIA Drivers
      My System SpecsSystem Spec

  3. #3



    Member

    Join Date : Nov 2012
    Posts : 20
    Windows 8.1 Pro
    USA


    Windows automatically installed the latest drivers for the nvidia card... I went to the nvidia website and they said I had the latest driver
      My System SpecsSystem Spec

  4. #4
    richc46's Avatar

    BSOD Kernel Dump Analyst




    Join Date : Feb 2010
    Fairfield County, CT
    Posts : 344
    Windows 7 SP1


    Continue to send reports as you get BSODs. The Diagnostic tool would help out quite a bit.
      My System SpecsSystem Spec

  5. #5



    Member

    Join Date : Nov 2012
    Posts : 20
    Windows 8.1 Pro
    USA


    I got the diag tool to work. Here
    Attached Files
      My System SpecsSystem Spec

  6. #6
    richc46's Avatar

    BSOD Kernel Dump Analyst




    Join Date : Feb 2010
    Fairfield County, CT
    Posts : 344
    Windows 7 SP1


    Lets rule out drivers.
    run for 36 hours. Then submit the BSODs
    Verifying Drivers: Enable or disable the Driver verifier in Windows 8
      My System SpecsSystem Spec

  7. #7



    Member

    Join Date : Nov 2012
    Posts : 20
    Windows 8.1 Pro
    USA


    I read something about Nvidia's Multi GPU setting that causes BSOD... I disabled it and it has been running for 2 hours (Maybe that's the problem?) Still letting the driver verifier run...
      My System SpecsSystem Spec

  8. #8



    Member

    Join Date : Nov 2012
    Posts : 20
    Windows 8.1 Pro
    USA


    For some reason, I can't keep the verifier on... It gives the BSOD Driver Verification enabled or something...
      My System SpecsSystem Spec

  9. #9
    richc46's Avatar

    BSOD Kernel Dump Analyst




    Join Date : Feb 2010
    Fairfield County, CT
    Posts : 344
    Windows 7 SP1


    Actually thats good news. The verifier puts stress on the drivers to cause BSODs, that is how it works. Give me your reports, maybe we have a solution already.
      My System SpecsSystem Spec

  10. #10



    Member

    Join Date : Nov 2012
    Posts : 20
    Windows 8.1 Pro
    USA


    Where do you find the reports? I looked in C:\Windows\Minidump but all of them are old... Something to note, once it BSOD's, Windows 8 automatically does Automatic repair and then does a system restore. I'm not sure if it removes all of the new minidumps.
      My System SpecsSystem Spec

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