Windows 8 and 8.1 Forums

Windows 8 BSoD after install, page_fault_by_nonpaged_area

  1. #1

    Posts : 3
    windows 7 x64

    Windows 8 BSoD after install, page_fault_by_nonpaged_area

    Hi everyone,

    Im attempting to install Windows 8 x64 edition onto my Windows 7 using the "keep files, settings and programs" feature. I have tried 3 installs and i keep getting BSoD.

    On my third attempt i was able to note down the error code, which was "PAGE_FAULT_BY_NONPAGED_AREA"

    The install seems to go fine, it the getting devices ready goes up to 100%, the getting ready goes to 100%. The BSoD seems to happen after its last automatic reboot.

    After the BSoD the computer restarts and then restores my previous edition of windows, Windows 7.

    I have followed the instructions and uploaded a BSoD log. I have also uploaded another zip file that has the logs from the "C:\$WINDOWS.~BT\Sources" Panther and logs and memdump from the Rollback folder.

    Thank you in advance.

    Edi: i forgot to mention that before the install the logmein was uninstalled, and the logmein folder in program files (x86) was deleted.
    Last edited by theninety; 06 Nov 2012 at 16:35. Reason: renamed zip file, added extra info.deleted attachments

      My System SpecsSystem Spec

  2. #2

    There are no minidump and I've never looked at a memdump file before, but here are the results for it.

    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck 50, {fffff8037447bd40, 0, fffff88003720293, 2}
    *** WARNING: Unable to verify timestamp for RapportPG64.sys
    *** ERROR: Module load completed but symbols could not be loaded for RapportPG64.sys
    Could not read faulting driver name
    Probably caused by : RapportPG64.sys ( RapportPG64+4293 )
    Followup: MachineOwner
    1: kd> !analyze -v
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arg1: fffff8037447bd40, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff88003720293, If non-zero, the instruction address which referenced the bad memory
    Arg4: 0000000000000002, (reserved)
    Debugging Details:
    Could not read faulting driver name
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80274758168
    GetUlongFromAddress: unable to read from fffff802747581f8
     fffff8037447bd40 Nonpaged pool
    fffff880`03720293 8b07            mov     eax,dword ptr [rdi]
    PROCESS_NAME:  System
    TRAP_FRAME:  fffff880009a8dc0 -- (.trap 0xfffff880009a8dc0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffff8027447dde0 rbx=0000000000000000 rcx=00000000ffffdf42
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff88003720293 rsp=fffff880009a8f50 rbp=fffff880009a9150
     r8=c5000160d4800001  r9=fffff8a0000054f0 r10=fffff8027484c3e0
    r11=fffff880009a8f98 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na po nc
    fffff880`03720293 8b07            mov     eax,dword ptr [rdi] ds:00000000`00000000=????????
    Resetting default scope
    LAST_CONTROL_TRANSFER:  from fffff802745eb024 to fffff8027447d040
    fffff880`009a8bd8 fffff802`745eb024 : 00000000`00000050 fffff803`7447bd40 00000000`00000000 fffff880`009a8dc0 : nt!KeBugCheckEx
    fffff880`009a8be0 fffff802`744b7b6f : 00000000`00000000 fffff803`7447bd40 fffffa80`036ed3c0 fffff802`747ce541 : nt! ?? ::FNODOBFM::`string'+0x32e9e
    fffff880`009a8c80 fffff802`7447aaee : 00000000`00000000 fffffa80`053305c0 00000000`00000000 fffff880`009a8dc0 : nt!MmAccessFault+0x54f
    fffff880`009a8dc0 fffff880`03720293 : fffff8a0`00000000 00000000`00000000 fffff880`0372b290 fffff880`009a8fa4 : nt!KiPageFault+0x16e
    fffff880`009a8f50 fffff8a0`00000000 : 00000000`00000000 fffff880`0372b290 fffff880`009a8fa4 fffff803`7447bd40 : RapportPG64+0x4293
    fffff880`009a8f58 00000000`00000000 : fffff880`0372b290 fffff880`009a8fa4 fffff803`7447bd40 fffff880`03721ff0 : 0xfffff8a0`00000000
    fffff880`03720293 8b07            mov     eax,dword ptr [rdi]
    SYMBOL_NAME:  RapportPG64+4293
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: RapportPG64
    IMAGE_NAME:  RapportPG64.sys
    FAILURE_BUCKET_ID:  AV_RapportPG64+4293
    BUCKET_ID:  AV_RapportPG64+4293
    Followup: MachineOwner
    It seems to be blaming Trusteer Rapport, so it would be worth uninstalling it and trying the upgrade again.
      My System SpecsSystem Spec

  3. #3

    Posts : 3
    windows 7 x64

    Will try now. Thank you.

    Edit: Worked perfectly! Booted into windows 8 fine! just had to install WLAN drivers for my usb after ^_^ Then ESET wasnt allowing any inbound traffic in windows 8 so i had to uninstall that as well!
    Last edited by theninety; 06 Nov 2012 at 16:34.
      My System SpecsSystem Spec

Windows 8 BSoD after install, page_fault_by_nonpaged_area

Similar Threads
Thread Forum
BSOD's after windows 8.1 Update 1 install
Hello guys, I have installed windows 8.1 Update 1 after lots of issues and now this update has become a nightmare now .I have been getting BSOD from them when I play some game (Steam Dota ) most of times was getting this BSOD KERNAL DATA INPAGE ERROR ( volmgmrx.sys) Please check my mini...
BSOD Crashes and Debugging
BSOD after clean Windows 8.1 install
So last night I decide to do a clean install to Windows 8.1, I have't installed much except for drivers, Google Chrome, Skype, and League of Legends. And I have had no problems out of it all day with playing LoL while on Skype. But i just got this BSOD not too long after one of my LoL games ended....
BSOD Crashes and Debugging
BSOD every time I try and install Windows 8.1
Well I have had this machine for a while (Lenovo ThinkPad Tablet X201) and it came with Windows 7. I upgraded the RAM to 8 GB with cheap RAM from Ebay and it worked fine. I installed Windows 8 and very often get BSOD for Bad Pool Caller and not being able to write to blah blah, when I googled it...
BSOD Crashes and Debugging
windows 8.1 X64 freash install BSOD
hello, I have MSI laptop GT70-20D all my drivers are updated to work with windows 8.1 from offical MSI site & I have my laptop running smooth once I leave it on for downloading my windows BSOD :cry:. please I need a tech advise.
BSOD Crashes and Debugging
BSOD on Windows 8 fresh install
I just got three 320GB Seagate drives setup in RAID 0 for Linux, and I decided to also reinstall Windows 8 on my SSD since it started lagging and running slower than normal. While trying to install Win8, right after selecting a disk/partition to install to, I got a BSOD about an error in a nonpaged...
BSOD Crashes and Debugging
Windows 8 BSOD after fresh install
I have been getting a random BSOD on a fresh Windows 8 install. It doesn't seem to happen at any given time. Sometimes its right after startup and sometimes in the middle of the night when nothing is happening. I have attached my dumps if anyone can help read them. I have tried to look at them...
BSOD Crashes and Debugging
BSOD Errors on new Windows 8 Install
Hello! First time poster here and I do hope I've done this correctly! I've just installed windows 8 and am getting seemingly random BSODs. No problems before on Windows 7 so i'm hoping its just a driver issue, however i'm not sure which Driver could be causing the problem. I've updated Windows...
BSOD Crashes and Debugging

Eight Forums Android App Eight Forums IOS App Follow us on Facebook