Solved Popups Enabled

alkaufmann

New Member
Member
Messages
132
This morning I turned on my machine and everything seemed fine until I started the Internet Explorer. I got Pop-Ups all over the screen, I was told Pop-ups had been enabled and that to disable them to call some number. I had to use the task manager to shut down the Internet Explorer. I decided to try Firefox and it had the same problems.

I got rid of these problems by doing a system restore followed by a complete scan of my system.. The scan did not find any problem.

I have been trying to figure out what caused this problem because I don't want a repeat. The only thing I did was to install a PCE Wi-Fi card and the driver was downloaded from ASUS. I just scanned that directory again and nothing was found.

Anyone know what caused this Pop-up problem? (I don't believe in Gremlins. :D )
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Masuhr - Black Corsair
    CPU
    Intel I7 4770k
    Motherboard
    ASUS Maximus VI Hero
    Memory
    Corsair Dominator 16GB DD3-1866
    Graphics Card(s)
    Asus GTX 660 Ti
    Monitor(s) Displays
    ASUS PA248
    Screen Resolution
    1920x1200
    Hard Drives
    Revodrive 350 480GB
    SSD Mushkin Chronos Deluxe 240GB Sata3
    HDD WD Red 2x2TB Sata3
    PSU
    Corsair 860i
    Case
    Cooler Master HAF X
    Cooling
    Corsair H100i
    Keyboard
    LG G19
    Mouse
    Microsoft Sidewinder X8
    Internet Speed
    DSL
    Browser
    IE
    Antivirus
    MS Defender
    Other Info
    Logitech T650 Touchpad
Malware,adware, spyware you might of got rid of it with a restore.

What do you use, Windows Firewall ? What Anti-Virus ?

Run MRT.EXE at admin command prompt full scan not quick scan.
Run https://www.malwarebytes.org/antimalware/
 
Last edited by a moderator:

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system
Restore seemed to work for a short time then it was back to crazy IE popups. I tried to uninstall strange programs that I did not recognize and they uninstalled but a short time after a reboot they were back. :-( I was using Windows defender and I guess I need to retire it.

I installed and ran the antimalware program you suggested and it found about 42 problems which are now quarantined. They all came from the same vendor, name starts with PUP.Optional... So far so good. I will give it a day and then mark this thread as solved.

Thanks for the suggestion.
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Masuhr - Black Corsair
    CPU
    Intel I7 4770k
    Motherboard
    ASUS Maximus VI Hero
    Memory
    Corsair Dominator 16GB DD3-1866
    Graphics Card(s)
    Asus GTX 660 Ti
    Monitor(s) Displays
    ASUS PA248
    Screen Resolution
    1920x1200
    Hard Drives
    Revodrive 350 480GB
    SSD Mushkin Chronos Deluxe 240GB Sata3
    HDD WD Red 2x2TB Sata3
    PSU
    Corsair 860i
    Case
    Cooler Master HAF X
    Cooling
    Corsair H100i
    Keyboard
    LG G19
    Mouse
    Microsoft Sidewinder X8
    Internet Speed
    DSL
    Browser
    IE
    Antivirus
    MS Defender
    Other Info
    Logitech T650 Touchpad
Welcome, Malwarebytes is good, try MRT.exe too. Keep Malwarebytes and run it regularly with having Windows Defender, if can not afford get another AV. 42 that's a lot, be more careful surfing internet what you click on.

Only 2 things, malware or see here https://www.google.com/search?q=PUP.Optional&ie=utf-8&oe=utf-8
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system

My Computer

System One

  • OS
    Win 10 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self Built
    CPU
    Intel I5-2500K @3.3GHz
    Motherboard
    Asrock P67 Extreme4
    Memory
    16GB G.Skill Ripjaws X (4x4GB)
    Graphics Card(s)
    EVGA GeForce 750 Ti SC 2GB
    Sound Card
    ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound Card
    Monitor(s) Displays
    auria eq2367
    Screen Resolution
    1920 x 1080
    Hard Drives
    250GB Samsung 850 EVO SSD
    1TB WD Blue
    1TB Hitachi
    PSU
    SeaSonic X 650W 80 Plus Gold
    Case
    Corsair Obsidian 750D
    Cooling
    Corsair H60, Three 140mm case fans
    Keyboard
    Logitech Wireless Keyboard K520
    Mouse
    Logitech Wireless Mouse M310
    Internet Speed
    Wave Broadband ~ 100 dn 5 up
    Browser
    Chrome
    Antivirus
    Defender, Malwarebytes Premium
    Other Info
    Laptop specs: HP g7-1365dx /
    CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
    RAM: Crucial 8Gb (2x4Gb) /
    SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
    GFX: AMD Radeon HD 6520G /
    OS: Windows 10 Pro x64
Malware,adware, spyware you might of got rid of it with a restore.

What do you use, Windows Firewall ? What Anti-Virus ?

Run MRT.EXE at admin command prompt full scan not quick scan.
Run https://www.malwarebytes.org/antimalware/

Just a little reminder,

14) No ad blocking discussions. This site depends on ads to pay for the costs of running and maintaining it.

http://www.eightforums.com/general-support/53-forum-rules-please-read.html

Thanks did not remember that rule. OP most likely due to adware, browser hijacker.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system
Welcome, Malwarebytes is good, try MRT.exe too. Keep Malwarebytes and run it regularly with having Windows Defender, if can not afford get another AV. 42 that's a lot, be more careful surfing internet what you click on.

Only 2 things, malware or see here https://www.google.com/search?q=PUP.Optional&ie=utf-8&oe=utf-8

Thanks for your help! My IE is back to normal and it is useable again. No new unknown programs have been installed on my system. I do wonder how this stuff got on my system, I am normally very careful about Internet surfing and installing programs. I have my suspicions, I installed a driver from ASUS and the installer asked to install another program from a publisher I did not recognize. I said NO twice and then it installed anyways. :( I have reported this to ASUS.

Malwarebytes impressed me because this trial scanned my system, found the problems and then deleted the problems. Usually these type of trials tell you what they can do for you but they want your credit card number before actually doing anything.
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Masuhr - Black Corsair
    CPU
    Intel I7 4770k
    Motherboard
    ASUS Maximus VI Hero
    Memory
    Corsair Dominator 16GB DD3-1866
    Graphics Card(s)
    Asus GTX 660 Ti
    Monitor(s) Displays
    ASUS PA248
    Screen Resolution
    1920x1200
    Hard Drives
    Revodrive 350 480GB
    SSD Mushkin Chronos Deluxe 240GB Sata3
    HDD WD Red 2x2TB Sata3
    PSU
    Corsair 860i
    Case
    Cooler Master HAF X
    Cooling
    Corsair H100i
    Keyboard
    LG G19
    Mouse
    Microsoft Sidewinder X8
    Internet Speed
    DSL
    Browser
    IE
    Antivirus
    MS Defender
    Other Info
    Logitech T650 Touchpad
Just a little reminder,

14) No ad blocking discussions. This site depends on ads to pay for the costs of running and maintaining it.

http://www.eightforums.com/general-support/53-forum-rules-please-read.html

This thread is not about ad blocking. It is about having your Internet browser hijacked to make it useless and having bad programs installed on your machine without permission. The help I got is appreciated and it is why I use this forum. If it is possible, I will return the favour.
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Masuhr - Black Corsair
    CPU
    Intel I7 4770k
    Motherboard
    ASUS Maximus VI Hero
    Memory
    Corsair Dominator 16GB DD3-1866
    Graphics Card(s)
    Asus GTX 660 Ti
    Monitor(s) Displays
    ASUS PA248
    Screen Resolution
    1920x1200
    Hard Drives
    Revodrive 350 480GB
    SSD Mushkin Chronos Deluxe 240GB Sata3
    HDD WD Red 2x2TB Sata3
    PSU
    Corsair 860i
    Case
    Cooler Master HAF X
    Cooling
    Corsair H100i
    Keyboard
    LG G19
    Mouse
    Microsoft Sidewinder X8
    Internet Speed
    DSL
    Browser
    IE
    Antivirus
    MS Defender
    Other Info
    Logitech T650 Touchpad
Just a little reminder,

14) No ad blocking discussions. This site depends on ads to pay for the costs of running and maintaining it.

http://www.eightforums.com/general-support/53-forum-rules-please-read.html

This thread is not about ad blocking. It is about having your Internet browser hijacked to make it useless and having bad programs installed on your machine without permission. The help I got is appreciated and it is why I use this forum. If it is possible, I will return the favour.

My post wasn't about this thread. It was regarding the post I quoted that had a suggestion to use ad block which I edited out because it is against the rules.
 

My Computer

System One

  • OS
    Win 10 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self Built
    CPU
    Intel I5-2500K @3.3GHz
    Motherboard
    Asrock P67 Extreme4
    Memory
    16GB G.Skill Ripjaws X (4x4GB)
    Graphics Card(s)
    EVGA GeForce 750 Ti SC 2GB
    Sound Card
    ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound Card
    Monitor(s) Displays
    auria eq2367
    Screen Resolution
    1920 x 1080
    Hard Drives
    250GB Samsung 850 EVO SSD
    1TB WD Blue
    1TB Hitachi
    PSU
    SeaSonic X 650W 80 Plus Gold
    Case
    Corsair Obsidian 750D
    Cooling
    Corsair H60, Three 140mm case fans
    Keyboard
    Logitech Wireless Keyboard K520
    Mouse
    Logitech Wireless Mouse M310
    Internet Speed
    Wave Broadband ~ 100 dn 5 up
    Browser
    Chrome
    Antivirus
    Defender, Malwarebytes Premium
    Other Info
    Laptop specs: HP g7-1365dx /
    CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
    RAM: Crucial 8Gb (2x4Gb) /
    SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
    GFX: AMD Radeon HD 6520G /
    OS: Windows 10 Pro x64

My Computer

System One

  • OS
    Win 10 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self Built
    CPU
    Intel I5-2500K @3.3GHz
    Motherboard
    Asrock P67 Extreme4
    Memory
    16GB G.Skill Ripjaws X (4x4GB)
    Graphics Card(s)
    EVGA GeForce 750 Ti SC 2GB
    Sound Card
    ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound Card
    Monitor(s) Displays
    auria eq2367
    Screen Resolution
    1920 x 1080
    Hard Drives
    250GB Samsung 850 EVO SSD
    1TB WD Blue
    1TB Hitachi
    PSU
    SeaSonic X 650W 80 Plus Gold
    Case
    Corsair Obsidian 750D
    Cooling
    Corsair H60, Three 140mm case fans
    Keyboard
    Logitech Wireless Keyboard K520
    Mouse
    Logitech Wireless Mouse M310
    Internet Speed
    Wave Broadband ~ 100 dn 5 up
    Browser
    Chrome
    Antivirus
    Defender, Malwarebytes Premium
    Other Info
    Laptop specs: HP g7-1365dx /
    CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
    RAM: Crucial 8Gb (2x4Gb) /
    SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
    GFX: AMD Radeon HD 6520G /
    OS: Windows 10 Pro x64
Welcome, Malwarebytes is good, try MRT.exe too. Keep Malwarebytes and run it regularly with having Windows Defender, if can not afford get another AV. 42 that's a lot, be more careful surfing internet what you click on.

Only 2 things, malware or see here https://www.google.com/search?q=PUP.Optional&ie=utf-8&oe=utf-8

Thanks for your help! My IE is back to normal and it is useable again. No new unknown programs have been installed on my system. I do wonder how this stuff got on my system, I am normally very careful about Internet surfing and installing programs. I have my suspicions, I installed a driver from ASUS and the installer asked to install another program from a publisher I did not recognize. I said NO twice and then it installed anyways. :( I have reported this to ASUS.

Malwarebytes impressed me because this trial scanned my system, found the problems and then deleted the problems. Usually these type of trials tell you what they can do for you but they want your credit card number before actually doing anything.

Malwarebytes is very good, another i believe is good and free being SuperAnti-Spyware. Although free for scans, not to be used for real time protection of course unless pay for the premium version. Odd as ASUS is a reputable company, but if this is when it started happening very well could have been. Browser hijacks are very common. Look up Malwarebytes Anti-Exploit for browser. Your most welcome, glad your good.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system
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