- Messages
- 788
- Location
- Southern California
Hey everyone, I appreciate any help with this.
We're moving from one email server to another using google apps, all while using outlook 2013. During the transition (and after, if we can set it up), we have our old server forwarding email to our new email addresses. So old@oldmailserver.com forwards to new@newmailserver.com, and we now use new@newmailserver.com exclusively. Most email comes from our old account still.
For junk email, we block sender and the message is sent to the spam folder. We also set our @oldmailserver.com and things that aren't spam as 'safe senders' via outlook 2013 and remove them from the spam folder to inbox.
Yet for some unknown reason, some email that is forwarded from our old email addresses are still being marked as spam, even though they're on the safe senders list. Not all of them, just some. Like an email from account-security-noreply@account.microsoft.com was marked as spam, but not an email from Dusty@oldmailserver.com, yet both are forwarded from dusty@oldmailserver.com, and both are safe senders.
Any suggestions or further explainations on how this all works is greatly appreciated.
We're moving from one email server to another using google apps, all while using outlook 2013. During the transition (and after, if we can set it up), we have our old server forwarding email to our new email addresses. So old@oldmailserver.com forwards to new@newmailserver.com, and we now use new@newmailserver.com exclusively. Most email comes from our old account still.
For junk email, we block sender and the message is sent to the spam folder. We also set our @oldmailserver.com and things that aren't spam as 'safe senders' via outlook 2013 and remove them from the spam folder to inbox.
Yet for some unknown reason, some email that is forwarded from our old email addresses are still being marked as spam, even though they're on the safe senders list. Not all of them, just some. Like an email from account-security-noreply@account.microsoft.com was marked as spam, but not an email from Dusty@oldmailserver.com, yet both are forwarded from dusty@oldmailserver.com, and both are safe senders.
Any suggestions or further explainations on how this all works is greatly appreciated.
My Computer
System One
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- OS
- Windows 8.1 Pro with Media Center x64
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Custom
- CPU
- Intel Core i7-3820 CPU OC @ 3.80GHz
- Motherboard
- Gigabyte G1.Assassin2
- Memory
- Corsair Dominator 16GB Quad Channel DDR3
- Graphics Card(s)
- Nvidia by EVGA - GeForce GTX 670 4GB
- Sound Card
- On board Creative SB X-Fi
- Monitor(s) Displays
- acer 24" H243H
- Screen Resolution
- 1920 X 1080
- Hard Drives
- Main 500GB Hybrid Drive @ 7,200RPM
Secondary OCZ SSD Vertex 3 Max IOPS
- PSU
- Silent Pro 1000w gold 80+
- Case
- Azza Hurrican 2000
- Cooling
- Liquid CPU cooler & fans
- Keyboard
- Microsoft Comfort Curve 2000
- Mouse
- Tek Republic Wired Laser Mouse
- Internet Speed
- 5ms Ping 5.15Mb/s Download .64Mb/s Upload
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- Internet Explorer
- Antivirus
- Defender, Malwarebytes