Can't email from AOL after updating to 8.1

pinkfingers

New Member
Messages
3
Location
Wiltshie, UK
Hi, Yesterday I was forced to update both Windows Explorer and Windows to enable me to view a website (Debenhams). Since doing that I am unable to send emails from AOL and can't open new emails. The only way to see them is to go directly from the inbox as if to forward them.

Any ideas what my problem is please, bearing in mind I am pretty computer illiterate :eek:
 

My Computer

System One

  • OS
    windows 8
How are you accessing AOL Mail?

via Web Browser - Internet Explorer 11; Firefox 35; Chrome 40

Via Email Client - Windows Mail Store App; Thunderbird; Outlook 2013

Also, I don't understand you updating Windows? Are you using Windows 8.1?
 

My Computer

System One

  • OS
    Windows 10 Pro (x64)
    Computer type
    Laptop
    System Manufacturer/Model
    Sony VAIO VPCF136FM
    CPU
    Intel i7 Q 740 Quad @ 1.73 GHz (Boast to 2.83 GHz)
    Memory
    8 GB DDR3
    Graphics Card(s)
    NVIDIA GeForce GT 425M
    Sound Card
    Sound System: Intel® High Definition Audio w/ Dolby® Home Theater® v3
    Monitor(s) Displays
    Laptop Screen Size: 16.4"
    Screen Resolution
    1600 x 900
    Hard Drives
    Seagate 1TB Solid State Hybrid Drive SATA 6Gbps 64MB Cache 2.5-Inch ST1000LM014; Type: Serial ATA-600; Speed: 5400 rpm
    Keyboard
    QWERTY, 103 keys with 2.0mm stroke and 19.05mm pitch; Backlit; 10 Key Numeric Pad
    Mouse
    Electro-static touchpad (Multi-Finger); Microsoft Sculpt Comfort Mouse
    Internet Speed
    105 Mbs Down/ 10 Mbs Up
    Browser
    Edge; Firefox; Chrome
    Antivirus
    Norton Security
    Other Info
    Sony Support Page:
    http://esupport.sony.com/US/p/model-home.pl?mdl=VPCF136FM
    Specs Doc:
    http://www.docs.sony.com/release/specs/VPCF136FMB_mksp.pdf
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