Solved Metro IE10 keeps quitting whenever I enter a URL in the address bar

prplxr

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Hi!

I stumbled upon this forum when I was asked by a Microsoft employee to try out the Windows 8 CP. Great forum!

Recently I ran into some problem with Metro IE10. Whenever I enter a URL it just keeps quitting. I, honest to God, have no idea how to describe it differently so here is a video of it:

Zippyshare.com - BSR-2012.05.02-19.59.10.avi

Do you guys have any idea of what's causing this and how to prevent it? This is driving me nuts!

Best regards!
 
Last edited:

My Computer

System One

  • OS
    Win 8 x64
    CPU
    AMD64 2x2.1GHz
    Memory
    4GB
It seems that the video player at Zippyshare doesn't want to play my clip. Please use the download link to watch it.
 
Last edited:

My Computer

System One

  • OS
    Win 8 x64
    CPU
    AMD64 2x2.1GHz
    Memory
    4GB
I get the same thing with all the Apps on the left side of screen closing down the second I try to open them.

In my case this problem occurs if I dare to adjust UAC down then back up again. After that the Apps on the left are completely hosed. From what I have read the only way to fix the problem is to create a new User account and delete the old one which isn't a solution at all in my book.

I also found that adjusting the security levels in IE10 has the same effect. Once it's broke there is no fixing it, I had to use a recent system image to fix the problem. After that I don't touch UAC or the security settings in IE10 which keeps the problem from coming back.

There are similar complaints all over the internet so it's looking like a major bug with WCP.
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
Damn. I actually turned UAC off and then back on again. I'm not sure why, but I did. I'm gonna try turning it off and see what happens.

Thank you very much for your reply!

----[ EDIT ]----------------------------

The problem remained. I'm gonna keep you updated if I figure out a solution to this.
 

My Computer

System One

  • OS
    Win 8 x64
    CPU
    AMD64 2x2.1GHz
    Memory
    4GB
I checked the Event Viewer and found this:

Fault bucket 57580623, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: iexplore.exe
P2: 10.0.8250.0
P3: 4f3f06a9
P4: IEFRAME.dll
P5: 10.0.8250.0
P6: 4f3f0a86
P7: c0000005
P8: 00000000002b7c3e
P9:
P10:

Attached files:
C:\Users\Perplexor\AppData\Local\Temp\WER546A.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Perplexor\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_iexplore.exe_eb2b1ed96eca898b281ae065bde83b6eda9e3233_0a995a25

Analysis symbol:
Rechecking for solution: 0
Report Id: eb7b9aee-96ea-11e1-a111-002713d0b243
Report Status: 0
Hashed bucket: 3f142cc509c55161b0ba1231ba4560ec

I'm not sure id this information is in any way useful, but I'm gonna look into it. Anyone else know where to look or what this is?
 

My Computer

System One

  • OS
    Win 8 x64
    CPU
    AMD64 2x2.1GHz
    Memory
    4GB

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender
Hi prplpxr,
Try sfc /scannow in cmd with admin rights, try running three times at least.
http://www.eightforums.com/tutorials/3047-sfc-scannow-command-run-windows-8-a.html
This will rectify any corrupted system files.

Hi! This seems to be the solution to everything, but not my problem. I ran it once yesterday and twice today with the same result.

sfc /scannow said:
Microsoft Windows [Version 6.2.8250]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\WINDOWS\system32>
 

My Computer

System One

  • OS
    Win 8 x64
    CPU
    AMD64 2x2.1GHz
    Memory
    4GB
sfc, says no problems were found. It's something to do with User permissions that gets hosed the second you make any type of security adjustment.

I Goggled this problem to the ends of the earth and the only way to fix it was to either create a new User account or use a previous system image, after that don't touch UAC or the security settings in IE or the problem will return and I mean pronto.

Calling this problem a Major bug really doesn't do it justice, This reflects badly on Msoft, I'd have to call it the screw up of the century. :confused:
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
Calling this problem a Major bug really doesn't do it justice, This reflects badly on Msoft, I'd have to call it the screw up of the century. :confused:

My guess is 3rd party software as the cause.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
Calling this problem a Major bug really doesn't do it justice, This reflects badly on Msoft, I'd have to call it the screw up of the century. :confused:

My guess is 3rd party software as the cause.

That was what I thought also but I've tested this on a clean install with nothing else installed. It does the same thing either way. I spent days on this problem already, system images come in handy. :)

Similar complaints are all over the internet. I wish I could find a quick fix but the only fix seems to be creating a new User account, which points to a User permission problem.

Earlier builds of Windows 7 had a similar problem where if UAC was turned off the gadgets wouldn't work at all.

This is something that I'm certain will be fixed with the next build in June so it's no big deal really.
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
Earlier builds of Windows 7 had a similar problem where if UAC was turned off the gadgets wouldn't work at all.

Yes, I remember it well and remember applying the hack to change that behavior, that some crafty user created. I don't think it was a "problem" but rather intentional design. Gadgets can access the network and they probably intended the advanced security to go along with it.

When there was too much complaint, that might have been a reason why they "fixed" it.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
Setting down then up again is not the cause of any problems on Windows 8, no matter how you want to think or what anyone tells you.

There is some other user error involved.

I must have made at least 10 posts on here where I say that I have completely disabled UAC and Metro apps will not run. I've even posted screenshots of it on a few occasions.

I just set UAC to default then rebooted. My Solitaire opened and is working perfectly fine. Here's a screenshot of it in Task Manager:
 

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My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
Well, Solitaire works fine for me as well, the problem is IE Metro. Check my YouTube link at page one. I CAN browse to pages i've visited before. For instance, if I press [G] and "http://google.com" appears, I can press enter to browse to Google.
 

My Computer

System One

  • OS
    Win 8 x64
    CPU
    AMD64 2x2.1GHz
    Memory
    4GB
Well, Solitaire works fine for me as well, the problem is IE Metro. Check my YouTube link at page one. I CAN browse to pages i've visited before. For instance, if I press [G] and "http://google.com" appears, I can press enter to browse to Google.

I don't know what to tell ya besides that for a fact, it is either 3rd party software you installed causing it or some tweak you did is causing it.

I never even tried IE Metro before and my system is exactly in the same state as the screenshot above. I just went to try it and it didn't work (couldn't connect to pages), but I automatically knew it was what I call "user error" because of something I did.

All my machines for many, many years have the DNS Client service disabled. (Nothing previously had ever needed it to work.) Being empowered by my knowledge that it was my own fault, it took me approximately 2-3 minutes to figure out that enabling the DNS Client service made everything work well.

Moral of the story: Keep blaming Microsoft and you will never find your solution.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
Of course it's something I did that made it this way. I know that because everything worked flawlessly when I had just installed Win8. I just don't know WHAT I did that caused this. I don't blame Microsoft, although it would've been neat if they would've put in some piece of code that prevented this from happening.
 

My Computer

System One

  • OS
    Win 8 x64
    CPU
    AMD64 2x2.1GHz
    Memory
    4GB
Before our previous dialogue, you "knew" the cause:

I can't see how setting the security level down and then up again, causing this problem, could be a "feature".

After our previous dialogue, you don't know the cause:

I just don't know WHAT I did that caused this.

-----------

My guess: 3rd party security you installed that needs to be uninstalled in safe mode with the special tool.

If you want me to have a brief look at the system otherwise, I might see the cause if it is 3rd party software causing it. I usually can pick things out like this, or give a possible few.

You can check on the top thread of the Crash subforum and run the tool as Admin it points you to. Zip the files or folder it makes as shown then attach here.

----------

In the meantime, you can run this command from an elevated command prompt: sfc /scannow
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
Before our previous dialogue, you "knew" the cause:

I can't see how setting the security level down and then up again, causing this problem, could be a "feature".

After our previous dialogue, you don't know the cause:

I just don't know WHAT I did that caused this.
Well, I'm not that sure anymore. There has got to be something more to it, but it all started when I fiddled with the UAC settings.
-----------

My guess: 3rd party security you installed that needs to be uninstalled in safe mode with the special tool.

If you want me to have a brief look at the system otherwise, I might see the cause if it is 3rd party software causing it. I usually can pick things out like this, or give a possible few.

You can check on the top thread of the Crash subforum and run the tool as Admin it points you to. Zip the files or folder it makes as shown then attach here.
I tried running the program, but it gives me an error message telling me the log file can't be found. If I then click "Continue" the program just freezes.
----------

In the meantime, you can run this command from an elevated command prompt: sfc /scannow

I've done that at least five times now with the same result. Though, I'm very thankful for your help!
 

My Computer

System One

  • OS
    Win 8 x64
    CPU
    AMD64 2x2.1GHz
    Memory
    4GB
Let's see what we can do with this: Type msinfo32 in the Start menu then press Enter. File | save on the opened screen. Zip the saved file then attach here.

To zip: Right click the saved file, choose Send To>>>Compressed (Zip) Folder

Curious too, so please answer one question along with that. Do you have a folder C:\Windows\Minidump?
 
Last edited:

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up
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