Have a new HP Pavilion computer with Windows 8.1 installed. Using Internet Explorer or Firefox, I can access most Web sites okay, but not others. Among those I cannot access are www.microsoft.com and www.amazon.com. My wife has a computer running Windows 7 and can access those sites okay. My computer and my wife's computer use a wireless router to connect to a cable modem, so it doesn't seem that the problem is with the router or modem. Also, before getting the new computer, my previous computer (that died) connected to all Web sites okay using the same router etc.
I took the new computer to a local computer repair shop and, with the computer running there, had no problem connecting to any Web site.
This problem has me and several "experts" I have consulted baffled. Nobody seems to have heard of a problem like this before.
I'll welcome all suggestions about how I can solve this problem.
GordonP
I took the new computer to a local computer repair shop and, with the computer running there, had no problem connecting to any Web site.
This problem has me and several "experts" I have consulted baffled. Nobody seems to have heard of a problem like this before.
I'll welcome all suggestions about how I can solve this problem.
GordonP
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- PC/Desktop
- System Manufacturer/Model
- HP Pavilion 500-C60