stevebonn55
New Member
- Messages
- 5
- Location
- South Australa
Hi my neighbour is having trouble with internet explorer crashing wether he opens it the first time or the last it just says internet explorer has encountered a problem and needs to close.
I have told him to reboot the computer but it makes no difference he is bedridden so it is hard for to troubleshoot over the phone any help or advice as to what to look for would be great thank you.
Kind regards Steve
I have told him to reboot the computer but it makes no difference he is bedridden so it is hard for to troubleshoot over the phone any help or advice as to what to look for would be great thank you.
Kind regards Steve
My Computer
System One
-
- OS
- windows 7
- Computer type
- PC/Desktop
- System Manufacturer/Model
- home built
- CPU
- intel dual core E6300
- Motherboard
- Gigabyte EP41- UD3L
- Memory
- 4GB RAM
- Graphics Card(s)
- Nvidia geforce 9600gt
- Sound Card
- onboard
- Hard Drives
- 1 500GB
- Internet Speed
- ADSL 2 +
- Browser
- internet explorer
- Antivirus
- Microsoft Security Essentials