Win 8 laptop connecting to internet but browsers wont

[manugeorge2004]

Hi

I have an HP laptop running Windows 8.
On 09/15, it did an automatic update to Windows.
After that I am not able to browse internet using any browser - IE, firefox, Chrome.
My laptop connects to internet. Apps like yahoo messenger works fine. But browsers wont.

I searched internet and as per some forums I tried 'netsh winsock reset ' command.
After that browser will connect to internet, but after a minute or so, it stops connecting.
Also, I noticed that when I do a restart, the laptop doesnt restart.
It shoes the 'Restarting' screen for hours and I have to manaully power it off.

I have no clue what update was pushed by microsoft which messed up my laptop.
Can anyone of you help me with this.
The laptop is pretty new and I did not have any issues until the windows update.

Thanks and Regards
Manu

 

[torre]

What happens when you enter a url in the browser ? Any time of notification/error ? Reset browser ?

Have you scanned your system with your AV ? Check the event viewer for possible errors.

Do a system restore to date prior to updates and reinstall updates.

http://www.eightforums.com/tutorials/4692-system-restore-how-do-windows-8-a.html