Windows Live Mail Receives But Will Not Send

Retexan599

Member
Member
Messages
47
Location
Houston, TX
Windows 8.1 (OEM)
My email server is POP only. I have been using Thunderbird for email, but it hangs up quite a bit.
My ISP does not offer IMAP, so want to keep my POP email, so have downloaded Windows Essentials/Live Mail. WLM receives ok, but will not send. As far as I can tell, I have the same account properties and settings (ports, checked boxes, login info, etc.) in WLM as I do in Thunderbird. And the settings are actually the same as on my old Vista machine using WLM which sent fine. I get this error screen from WLM when sending an email:
"The connection to the server has failed.
Subject 'Send Test from WLM '
Server: 'smtp.earthlink.net'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 587
Secure(SSL): Yes
Socket Error: 10060"

Incoming mail is set to port 110; outgoing mail port is 587. SSL box is checked for SMTP port. My antivirus is native Windows Defender.

Any clues will be appreciated.

John Hanley
Houston, TX
 

My Computer

System One

  • OS
    Windows 8.1 (OEM)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Envy 700qe
    CPU
    3.40 gigahertz Intel Core i7-4770
    Motherboard
    Hewlett-Packard 2AF3 1.0
    Memory
    12GB
    Graphics Card(s)
    NVIDIA GeForce GT 640
    Monitor(s) Displays
    HP Pavilion 25xi Pavilion IPS LED Backlit
    Hard Drives
    Primary 1TB
    Secondary 1TB
    Cooling
    Fans
    Keyboard
    Logitech Wireless
    Mouse
    Logitech Wireless
    Browser
    Google Chrome
    Antivirus
    Windows Defender
    Other Info
    Computer came with Windows 8.1 OEM.
try port 465 instead of 587 for outgoing.
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
Tried Port 465 Without Success

Using port 465 instead of 587 did not work either. With 465, I did not get the full error screen noted above, just the 'Error !' on the status bar. An interesting note: while WLM is attempting to send the outgoing mail message, the word 'Connecting...' is in the status bar for somewhere between 4 to 6 minutes. This seems odd, since the 'Server Timeouts' setting in Properties is set to only 1 minute.
Also may be of interest: I had tried to use WLM back in January 2104 with the same result of can receive but not send. I had hoped something might have changed in the interim to try it again.
 

My Computer

System One

  • OS
    Windows 8.1 (OEM)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Envy 700qe
    CPU
    3.40 gigahertz Intel Core i7-4770
    Motherboard
    Hewlett-Packard 2AF3 1.0
    Memory
    12GB
    Graphics Card(s)
    NVIDIA GeForce GT 640
    Monitor(s) Displays
    HP Pavilion 25xi Pavilion IPS LED Backlit
    Hard Drives
    Primary 1TB
    Secondary 1TB
    Cooling
    Fans
    Keyboard
    Logitech Wireless
    Mouse
    Logitech Wireless
    Browser
    Google Chrome
    Antivirus
    Windows Defender
    Other Info
    Computer came with Windows 8.1 OEM.
Problem is Solved

This problem was solved for me by a sharp eyed fellow in reply to a similar posting in a Microsoft Support forum. I was using an incorrect SMTP server name of Server: 'smtp.earthlink.net'. The correct Earthlink SMTP server name is smtpauth.earthlink.net. With this correct name, I am sending just fine. Gads, what a blind spot....
 

My Computer

System One

  • OS
    Windows 8.1 (OEM)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Envy 700qe
    CPU
    3.40 gigahertz Intel Core i7-4770
    Motherboard
    Hewlett-Packard 2AF3 1.0
    Memory
    12GB
    Graphics Card(s)
    NVIDIA GeForce GT 640
    Monitor(s) Displays
    HP Pavilion 25xi Pavilion IPS LED Backlit
    Hard Drives
    Primary 1TB
    Secondary 1TB
    Cooling
    Fans
    Keyboard
    Logitech Wireless
    Mouse
    Logitech Wireless
    Browser
    Google Chrome
    Antivirus
    Windows Defender
    Other Info
    Computer came with Windows 8.1 OEM.
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