Name not appearing in Global address book

mike6623

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Hello, When I fget into my GAB in outlook 2013, a name doesn't appear under "global address book" but it does appear if I switch it to "all users". This person is set up on the exchange server and in active directory, as they rest of the people are. Why would the name not appear in the default GAB, but WILL appear when switched to "all users". All users here have "global addressbook" as the default view, and getting people to switch views in order to find contacts is not something I want to mention, as it will be met with resistence lol. Any help?
 

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