Solved Windows Live Mail Problem

jcm

New Member
Messages
6
Yesterday I had to do a complete Refresh on my Windows 8.1 OS. All my Windows Live Mail messages were deleted, and I am trying to recover them. I reinstalled Live Mail, but none of my stored emails showed up. Thus far, I have spent many futile hours attempting to recover them. I have scoured the internet looking for a solution, but nothing I have tried works. Any ideas on how I can recover these emails and put them into my current Live Mail account? I greatly appreciate any assistance offered.
 

My Computer

System One

  • OS
    Windows 8.1
Unsure if a refresh deletes data, not sure on this

have a look in

C:\users\USERNAME\AppData\Local\Microsoft

In here your mail is all stored in the 'Windows Live Mail' folder, see if by any chance it has created a backup copy of this folder

If it has copy all the contents of the backup one into the 'Windows Live Mail' folder, launch WLM and it should look as it did

If no backup, what is the total size of the 'Windows Live Mail' folder here, does it look big enough to have all your mails in it?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 3521
    CPU
    i5
    Memory
    4 GB
    Graphics Card(s)
    AMD Radeon
    Browser
    IE
Is there an Email facility in your ISP? That would possibly be the best answer.

If you had a "Live" MS account, then signing in should recover your original Email
Alternatively, try a search on your computer for *.eml, and see if it comes up with a source.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    Other Info
    Use several different computers during a day, so specs are irrelevant.
Hello JCM, and welcome to Eight Forums.

Since you refreshed Windows, you should of had a C:\Windows.old folder created that contains a copy of your previous installation.

While inside the C:\Windows.old folder, look for the same location that Paul posted above to see if your .eml files (messages) may still be there. If so, then you can use Option Two in the METHOD TWO section of the tutorial below as a guide to help restore these messages back into Windows Live Mail.

Windows Live Mail - Export and Import Email Messages - Windows 7 Help Forums

Hope this helps, :)
Shawn
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
My sincere thanks to Paul, Dave and Brink! Brink, your suggestion to look into the Windows.old folder did the trick. Everything, including my e-mails, were there. I had no idea such a folder existed. Thankyou all for taking the time to assist me with this vexing problem - I spent many hours attempting to remedy this problem, and your assistance was very much appreciated.

Best Regards,
jcm
 

My Computer

System One

  • OS
    Windows 8.1
That's great news JCM. I'm glad we could help. :)
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
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