Windows 8 and 8.1 Forums

Possible issue with W8 and viewing an older media player

  1. #1

    Posts : 2
    W7 Ult

    Possible issue with W8 and viewing an older media player

    Hi all

    I do not have W8, I do not know anyone who does, and no libraries near me have W8. So, I am here.

    I sent this page from my website to an acquaintance:

    Jeffrey Hayat

    It uses an older media player for vid and audio, the older JW Player, which utilizes flash. I know that will not work on tablets and phones, but it should work on desktop and laptops. This person can not view the page on his W8 laptop; all he sees is a black screen. I asked him if he has flash, and he thinks he does. Which is a bit concerning for me - I don't want to send that to other people, without knowing which OS they are using. Again, I am unable to check this myself - or I would. Would someone be so kind, and check to see if the players are visible on the page? If they are, is there anyone who has any idea why my acquaintance would not be able to?

    Thanks in advance.

      My System SpecsSystem Spec

  2. #2

    N. Calif
    Posts : 2,152
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet), W10 (laptop)

    The web page works for me on my laptop running Win 8.1.1 using the FireFox browser. I see the JW Player and the musical composition plays and I see the associated animation/video. I think your friend probably does not have Adobe Flash installed.
      My System SpecsSystem Spec

  3. #3

    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center

    I use Opera.
    Works for me too.

    Like strollin indicated, He needs Flash.

    Click image for larger version

    Adobe - Flash Player
      My System SpecsSystem Spec

  4. #4

    Posts : 2
    W7 Ult

    Thanks for the help guys. Maybe he thinks he has flash but doesn't...
      My System SpecsSystem Spec

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