JUNK folder not receiving emails for Windows 8.1 Mail app

jvcouch

New Member
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In the last couple of days the JUNK folder for the Windows 8.1 Mail app has not received any postings. I can see the email in the Junk folder if I use Outlook or my iphone. Unfortunately an important email was sent to the Junk folder and I missed it until I located it using Outlook. I have not changed any settings, as far as I know, prior to this problem starting. HELP!
 

My Computer

System One

  • OS
    Windows 8.1 Pro
Same problem here. I am using Windows 8.1 and the Mail app is connecting to Microsoft's own Hotmail / live mail whatever they call it nowadays. Junk folder simply spins and never populates, Inbox is fine. I have to go to the web or phone to see the Junk folder, which is where my email for registration for this site landed, :eek:.
 

My Computer

System One

  • OS
    Windows 8.1
I have the same problem. Junk folder is twice, one is good but it is usual folder like others done by user, the second is corrupted. Temporary solution is to uninstall mail program from all devices and install it. But it help for max 1 month. I called with this to ms help and they couldn't help me :(.
 

My Computer

System One

  • OS
    Win 8.1
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