Need help with gmail/mail app issue

TGM

New Member
Messages
1
Hello,

I searched around quite a bit before finally caving and asking for help for my specific issue. I apologize in advance if I missed something and this is in anyway redundant or easily solved. Also, I am extremely new to Windows 8.1.

So ... I was setting up my new laptop and used my primary gmail account as my Windows sign-in information. When I went to utilize the Windows 8.1 mail app for the first time, it requested the necessary information in order to sync my gmail account with the app. However, as a result of the two-step verification that I have on my gmail, the mail application indicated a sign-on error. Nevertheless, I was able to continue past that step.

Now, however, I would like to enter a device specific password for that specific gmail account in the mail app, but I cannot figure out how to do this. All I can seem to find is how to change the password for logging onto my laptop and/or to Microsoft Live.

So essentially, I am attempting to: change the password necessary for the Windows 8 mail app to sync with my gmail account, but because it also my Windows Live alias, it will not allow me to do so in the mail app (it says I have to do it through PC Settings). But, as far as I can tell, this will only (also?) change my log-on information, which I don't want.

Hopefully, the above is enough for someone to assist me. I appreciate it.
 

My Computer

System One

  • OS
    Windows 8.1
Hi TGM,

I'm new and know very little. FWIW, I also had sign-in issues trying to setup Gmail and Windows Mail. The solution for me was eM Client (free for one, maybe 2 accounts). I was very surprised how eM worked with Gmail. Sync happens automatically - including for Contacts and Calendar. Not sure about all features. Entering a calendar item in eM adds it to the Google Calendar. Entering a new Contact in my phone Contacts also enters the Contact in eM.

The two-step Gmail sign-in is not used. So this may not work for you.

After using eM for a few days, I could not be more pleased with the sync. Earlier with Win 7 and Thunderbird, the TB Contacts were always out-of-date.

Good Luck!
 

My Computer

System One

  • OS
    Win 8.1 Pro Update
    Computer type
    PC/Desktop
    CPU
    Core 2 Duo E8400
    Motherboard
    Asus P5E
    Memory
    4 G
    Browser
    Firefox 28.0
looks like Mail app doesn't support spaces in password
 

My Computer

System One

  • OS
    Windows 10 Build 9860
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung RF511-S02
    CPU
    Intel Core i7-2630QM
    Motherboard
    Samsung RF511
    Memory
    6144 MB
    Graphics Card(s)
    nVIDIA GeForce GT 540M
    Internet Speed
    1 Mbps
    Browser
    Firefox
    Antivirus
    Bitdefender
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