Windows 8 and 8.1 Forums

Email App not working - Also old email address for login

  1. #1

    Posts : 1
    Windows 8.1

    Email App not working - Also old email address for login

    I'm helping a friend with her computer. Here are the 2 issues.

    1) The email app in Windows 8.1 on her laptop just stopped working. She can no longer send or receive emails at all from any of her accounts. She says that she believes it has happened before maybe even a couple times a month.

    2) This may or may not be related - The main email address in the app is her work email address from an old job. Whether it's related or not, she wants to undo that and have her primary email address to login or whatnot. She has since deleted all of her other email addresses from the app.

    Hopefully others have had this issue and able to assist.

    Thanks guys!

      My System SpecsSystem Spec

  2. #2

    Welcome to Windows EightForums, iamchrisstone.

    See if this will fix it:

    App Troubleshooter:
    Windows Store Apps Troubleshooter - Fix Apps in Windows 8
      My System SpecsSystem Spec

Email App not working - Also old email address for login

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