Windows Live Mail keeps crashing in Windows 8.1

cande374

New Member
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Hello everyone, I am new to this forum. Normallly I have never found it necessary to seek out help with previous versions of Windows, however I have found Windows 8.1 to be extremely antagonizing and desperately need help.

One of many issues is that I can't get Windows Live Mail configured to work properly with Windows 8.1. I figure this has something to do with conflict between my regular email account (TELUS is my internet provider) and the MICROSOFT account that was crammed down by throat post purchase of my new computer (an outlook account).

Under Windows 8.1 I have had numerous Windows Live Mail glitches...one very strange glitch is all the messages in my inbox seem to disappear for no reason...this occurs whenever I get over a certain amount of emails. I really have no idea how many emails is too much, or if there is another reason why this occurs.

Windows Live Mail also continues to crash. Whatever settings I used for my TELUS email account don't work in Windows 8.1. I have had to re-make my address book and reinstall Windows Essentials numerous times. After reinstallation Windows Live Mail will work for a short period, and then crash again.

I am wondering if Microsoft wants to force me to use their OUTLOOK server account, however, I really don't like the outlook interface. I want to desperate get Windows Live Mail working with Windows 8.1, as I have a huge amount of email traffic to do with work, clubs, and family. Has anyone else had issues with Windows Live Mail under Windows 8.1? And anyone have any idea why it keeps crashing?

Thanks...Colinf
 
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My Computer

System One

  • OS
    windows 8.1
Welcome to Windows Eight Forums, cande374.

Did you install with the compatibility mode?
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
Hmmm...that would be great if that was the problem. Thanks for the information....I've tried the compatible settings post-install, maybe that will help.
 

My Computer

System One

  • OS
    windows 8.1
Are you dead set on using WLM as your email client. I use Outlook 2010/2013 as my preferred email client. There are alternatives out there and some pretty good free ones.

This one is my 2nd favorite eM Client. The only drawback is: with the free version you can only have 2 email accounts the paid version is up to 10, I think. It looks/works and acts like WLM/Outlook.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    AMD Phenom II X 4 965 BE
    Motherboard
    Gigabyte GA-MA790X-DS4
    Memory
    G-Skill 8 GB PC 8500
    Graphics Card(s)
    AMD XFX HD Radeon 6790D
    Sound Card
    Realtek HD onboard
    Monitor(s) Displays
    2l Samsung SyncMaster S20B300
    Screen Resolution
    1600 X 900
    Hard Drives
    Seagate Barracuda 320 GB w/OS
    Seagate Barracuda 1 TB data storage
    PSU
    Ultra X4 750 watt fully modular
    Case
    Thermaltake OverSeer RX 1 fulltower
    Cooling
    Cooler Master Hyper212 120mm
    Keyboard
    Logitech G510
    Mouse
    Razor DeathAdder 3.5
I have used Live Mail since it's invention. To date I have not had the slightest problem. I am now using it with 8.1

Two points to note, when I log in, after a reinstall or whatever, my contacts are automatically recovered.

Your chosen provider, telus, cannot possibly remove the mail from your inbox, so it is a problem somewhere else. There is no function, of which I am aware, in Live mail, to delete the contents of your inbox after any prescribed time, etc.
Only explanation on hand at the moment is a possible virus?

One other thought, are you, possibly, changing login accounts each time, and the mail is still there, but in a different folder?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    Other Info
    Use several different computers during a day, so specs are irrelevant.
thank you bassfisher

Thank you bassfisher6522 I will try the EMCLIENT...I have tried other email clients with Windows 8.1 with no success, I appreciate your feedback. Perhaps this one will work!

ps: just in case others are wondering I have tried THUNDERBIRD and it also crashed.

Colinf
 
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My Computer

System One

  • OS
    windows 8.1
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