Windows 8 and 8.1 Forums

Internet Explorer 11 will not open or run

  1. #11

    Posts : 328
    Windows 8.1 (x64)

    Does the regular IE 10 work correctly ?

      My System SpecsSystem Spec

  2. #12

    Posts : 1
    windows 8.1

    finally I found a solution it is a corrupted iertutil.dll file located in "C:\Windows\WinSxS\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_11.0.9600.17239_none_ef4fcf5ab71835a2" simply replace this file with a known good version reboot and ie11 will work no problem this issue is cause by a corruption originating in the content system which I'm working on in my case it was a system restore to resolve another issue that started it all off
      My System SpecsSystem Spec

  3. #13

    Posts : 2
    win7 and 8.1 $$$ spent...Problem with addon, Shockwave MS 3rd party...NOT ActiveX Control Adobe. To disable >tools>manage addons>show all (if you need to)>disable Shockwave Flash Object

    Since IE11 would not open by clicking the icon, it only "flashed", I opened it as "run as administrator", then I found the addon problem.

    This problem was only on my laptop bought over a year ago...forced into Win 8.1, which I still hate. I'm also running Win 7 and IE11 on desktop with no problems.

    Also, a phone call to MS ... they only offered a pay service to fix. I declined and found the problem afterward. Lot's of leads on www, but none about addons. yippeeee....
      My System SpecsSystem Spec

  4. #14

    Posts : 36
    Windows 8.1 Pro 64-bit

    Hello! Excuse if this is solved, as it is rather late and I would not want to go through all the posts in this thread. I have the same problem. I'm running Internet Explorer 11 in Windows 7 Professional 64-bit but I suspect the cure will be the same inrespective of Windows version. When I click on a download I get the prompt to run, save or save as (for executables). If it is not executable I get open instead of run. But only save and save as is possible. When I click on run or open (depending on file type) nothing happens, as I didn't click yet. The same issue happens whether I get the choice at the bottom of the screen or in the downloads window (depending on link, some give the choice directly, others open the download window). I have already reset the security settings and the advanced settings to default, nothing changed. Flash, Shockwave, Java are all updated. The "do not save encrypted pages" box is unchecked. I saw something about a corrupt iertutil.dll file. I'll try restoring that from backup or using the sfc command. Anything else I should try?

    Thank you in advance.

    PS: This is the office PC, not the one in my specs. I don't think it is relevant, but if you need the specs let me know. And no there is no access or download restriction from administrator. I can download everything in Chrome.

    EDIT: Probably some Windows update fixed it. Thank you.
    Last edited by spapakons; 10 Dec 2015 at 09:33.
      My System SpecsSystem Spec

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Internet Explorer 11 will not open or run

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