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Windows live mail 12 not working after upgrade to 8.1

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  1. #1



    Junior Member

    Join Date : Oct 2012
    Posts : 5
    windows 8 Pro
    Australia au west australia

    Windows live mail 12 not working after upgrade to 8.1


    After upgrading from windows 8 to 8.1 windows live mail 12 is no longer working. According to the ISP this is a known Microsoft problem. Any suggestions would be much appreciated
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  2. #2
    strollin's Avatar

    Old Guys Rule!

    Join Date : Oct 2010
    N. Calif
    Posts : 369
    Win 7 Ultimate (64-bit) on desktop, Win 8.1.1 (64-bit) on laptop
    USA us california


    Have you tried reinstalling? I have WLM 2012 on my machine and it came thru the upgrade to 8.1 without issue.
      My System SpecsSystem Spec

  3. #3



    Junior Member

    Join Date : Oct 2012
    Posts : 5
    windows 8 Pro
    Australia au west australia


    Yes I did try to uninstall/reinstall, still have the same problem
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  4. #4



    Junior Member

    Join Date : Oct 2012
    Posts : 5
    windows 8 Pro
    Australia au west australia

    Problem solved


    Hi Strollin
    Thanks for your help/advice. I have managed to solve the problem by locating the WLF under C:users\XXXX\appdata\local\microsoft\windows live mail and changing it to .old. Then uninstalling WLM and reinstalling. This worked.
      My System SpecsSystem Spec

  5.   

  6. #5
    strollin's Avatar

    Old Guys Rule!

    Join Date : Oct 2010
    N. Calif
    Posts : 369
    Win 7 Ultimate (64-bit) on desktop, Win 8.1.1 (64-bit) on laptop
    USA us california


    Glad you got it working.
      My System SpecsSystem Spec

  7. #6



    Junior Member

    Join Date : Nov 2013
    Posts : 4
    Windows 8.1


    I have a related (I think) issue. Windows Live Mail still sends and receives mail after my 8.1 upgrade, but printing is disabled. I haven't been able to find anything in the settings to re enable it. Does anyone have any suggestions to get me printing again?

    Thanks,
    Jerry in Melbourne, FL
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  8. #7



    Junior Member

    Join Date : Oct 2012
    Posts : 5
    windows 8 Pro
    Australia au west australia

    Hi jstein77


    Have made sure the printer is set to default, only thing I can think of
      My System SpecsSystem Spec

  9. #8



    Junior Member

    Join Date : Nov 2013
    Posts : 4
    Windows 8.1


    Yes, my default printer is set correctly. I can print from any other program, but neither the print button nor Ctrl-P produces any reaction in Live Mail. It worked before the 8.1 upgrade, but now it appears to be disabled internally. I searched through the WL settings screens to see if there was any clue, but I couldn't find anything. I'm going to try reloading Live Essentials.
      My System SpecsSystem Spec

  10. #9



    Junior Member

    Join Date : Oct 2012
    Posts : 5
    windows 8 Pro
    Australia au west australia


    Let us know how you go
      My System SpecsSystem Spec

  11. #10



    New Member

    Join Date : Apr 2013
    Florida in the winter and Washington state in the summer.
    Posts : 1
    Windows 8
    USA us florida

    windows 8 Live Mail


    It sounds like a number of people are having a problem with Live Mail after the Update to 8.1...
    I am having a similar problem but I don't think it is related to the update- cause I am not sure it has been updated.
    Suddenly several days ok, my mail delivery just quit... It happened on all 3 of my computers- two with Win 8, one with whatever the top Vista program is.. I kept getting a message from Microsoft wanting me to sign in again- using my Microsoft password- I kept doing it and it went nowhere... Then all of a sudden - mail was coming in again on one of the HP Win 8 machines and my Acer Vista machine... this machine an HP Envy 2 still cannot get mail in.. What can I do? Sometimes I think Microsoft has more control over my computer than I do.. Sure would appreciate any ideas from you all.. Thanks, C
      My System SpecsSystem Spec

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