Refreshed PC, Can't get IE or FF to play youtube videos

hearingimpaired

New Member
Messages
6
Hi folks my name is Joe, I'm new here and hope I can get some help. I had to do a PC refresh due to virus attacks on my Win 8 laptop. Whether I try in IE or Firefox I can' get YouTube videos to play. I've installed the most recent Adobe Flash player and plugins as well as JavaScript.

When I try in IE I get an error right on the video screen stating there is an error and to click for more info. When checking the info, I've done everything it recommends.

When I try in Firefox it will play a commercial ad but when it's finished just sits idle instead of continuing with the video.

Any help or recommendations will be greatly appreciated.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
Hi there

If the scannow solution doesn't work here's a couple more suggestions.

On Windows 8 simply press F12 when you are at the YOU TUBE link - you'll see a console with a load of techno geek stuff -- just from the tools menu go to the drop down and select compatibility mode -- choose one that works say IE9 or whatever -- unfortunately you might have to do this each time you go to YOU tube -- I'm running W8.1 now with IE11 which works a bit differently - so I can't show screen image.

Another possibility is to enable compatibility mode from IE - enable for ALL sites.

The other idea is to update Silverlight - although AFAIK there's now DRM protected content on Youtube.

Cheers
jimbo
 

My Computer

System One

  • OS
    Linux Centos 7, W8.1, W7, W2K3 Server W10
    Computer type
    PC/Desktop
    Monitor(s) Displays
    1 X LG 40 inch TV
    Hard Drives
    SSD's * 3 (Samsung 840 series) 250 GB
    2 X 3 TB sata
    5 X 1 TB sata
    Internet Speed
    0.12 GB/s (120Mb/s)
Hi there

If the scannow solution doesn't work here's a couple more suggestions.

On Windows 8 simply press F12 when you are at the YOU TUBE link - you'll see a console with a load of techno geek stuff -- just from the tools menu go to the drop down and select compatibility mode -- choose one that works say IE9 or whatever -- unfortunately you might have to do this each time you go to YOU tube -- I'm running W8.1 now with IE11 which works a bit differently - so I can't show screen image.

Another possibility is to enable compatibility mode from IE - enable for ALL sites.

The other idea is to update Silverlight - although AFAIK there's now DRM protected content on Youtube.

Cheers
jimbo

AWESOME Jimbo! Thanks so much. Nothing has worked thus far but I'm going to give all your recommendations above a shot and see how it goes. Thanks again.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
Hey buddy I tried your suggestions but apparently win 8.1 is different for win 8. I just keep getting "airplane mode" off and to toggle when I hit F12. I tried the other function keys too but they just come up with volume, brightness and video control modes. I"m running Firefox not IE so I can't do the compatibility mode suggestion either. Funny thing while in Firefox running, it keeps locking up stating that the plug-in is busy and prompts to stop the script. I uninstalled it and reinstalled it but it still happens. I haven't tried the scannow as I still haven't figured out how to get into the "run" mode. This damned win 8 hides everything. Still checking things out though. Thanks again for your help.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
Hi there
Try running CHROME while we look at other possibilities
Cheers
jimbo
 

My Computer

System One

  • OS
    Linux Centos 7, W8.1, W7, W2K3 Server W10
    Computer type
    PC/Desktop
    Monitor(s) Displays
    1 X LG 40 inch TV
    Hard Drives
    SSD's * 3 (Samsung 840 series) 250 GB
    2 X 3 TB sata
    5 X 1 TB sata
    Internet Speed
    0.12 GB/s (120Mb/s)
Hi there
Try running CHROME while we look at other possibilities
Cheers
jimbo

Okay Jimbo, I uninstalled Firefox. Too many problems with it and refreshed my PC again and am running using IE 10. I loaded Chrome but it's about as user friendly as a thorn bush. However I tried using Chrome to view a youtube vid and it did run but interrupted itself 6 times. So I dumped Chrome too. I'm now running just IE 10 and it just gives me an error on the video screen every time I try to play a video.

Anything you can come up with would be greatly appreciated.

PS: just an FYI, I loaded a fresh copy of the latest releases of Adobe Reader, Adobe Flash Play and JavaScript.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
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