Hey guys. I have been on the line with HP tech support for over an hour and I have gotten pretty much nowhere (big surprise). Anyways, I was having overheating problems with my pc. Tech support said I needed to update my BIOS. Piece of cake. Computer boots back up, BSOD. Alright, well whatever, restart her again, working fine. Go to open up chrome. Chrome crashes. Open up Mozilla, Mozilla crashes. Open up IE. IE crashes. Open up IE in metro ui. Works. I have absolutely no idea what is causing this problem. Tech support told me to roll back the BIOs, but I'm not going to do that because I will have overheating problems again. I have uninstalled and reinstalled both Chrome and Mozilla to no avail. Any ideas or suggestions are welcome. I am going to be doing some poking around myself.
My Computer
System One
-
- OS
- Windows 8, Kali
- Computer type
- Laptop
- System Manufacturer/Model
- HP ENVY TouchSmart m6 Sleekbook
- CPU
- i5 4200 u
- Memory
- 8gb DDR3 1600
- Graphics Card(s)
- Intel HD 4400
- Browser
- Firefox
- Antivirus
- Defender