Solved Outlook 2013 problem

oboedad55

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Hi, since the updates today (9-10-13) I have no accounts list in the left pane of Outlook 2013, just a blue bar. Here's a pic.
Any ideas?
 

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I did a clean install of 8.1 RTM this morning and installed office 2013. Then ran Windows update. There were was a list of office updates, did them all and Outlook is still OK. Wish I could have been more help, just an observation.
 

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System One

  • OS
    Windows 10 Education 64 Bit
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    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
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I just did another round of Windows updates and now have the same problem. :(
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
I tried to do a repair but couldn't find that option. I uninstalled office 2013 and reinstalled, Outlook is working OK now. I've temporarily turned off windows update until more info becomes available.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
I tried to do a repair but couldn't find that option. I uninstalled office 2013 and reinstalled, Outlook is working OK now. I've temporarily turned off windows update until more info becomes available.

OK, please post an update if you figure it out.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel Pentium E5700 @ 3.00GHz Wolfdale 45nm Technology
    Motherboard
    ASRock G31M-S. (CPUSocket
    Memory
    4.00GB Dual-Channel DDR2 @ 332MHz
    Graphics Card(s)
    1024MB NVIDIA GeForce GT 430 (EVGA)
    Sound Card
    RealTek
    Monitor(s) Displays
    Dell 2007 FP 22" LCD
    Screen Resolution
    1600x1200
    Hard Drives
    Western Digital WDC WD1002FAEX-00Z3A0

    Western Digital WDC WD1001FALS-00Y6A0
    PSU
    cheap generic
    Case
    cheap
    Keyboard
    Kensington Multimedia
    Mouse
    cheap Logitech
    Internet Speed
    slow
    Browser
    Waterfox (64-bit Firefox)
    Antivirus
    Defender
It's one of those updates, the question is which one? The uninstall reinstall fixed Outlook but if you do those updates again it will likely break it again. Hopefully Microsoft pulls the bad update. At some point I may just do the updates one at a time to see which one messes things up. Then make not of it and block it.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
Thanks David I'll check that out latter on. Narrowing it down will definitely save me a lot of time. Doing the updates one at a time would have been a pain. :thumb:
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
Aye , KB2817630 Once uninstalled fixed it for me, hopefully someone on the testing team is getting a rollicking right now.
 

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    TX650
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    G15
    Mouse
    Intellimouse 3.0
    Internet Speed
    100 Mbits
    Browser
    Chrome
    Antivirus
    Trend Micro
Microsoft seems to be really dropping the ballmer lately. ;)
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
don't you get Office 2013 not from windows update? mine comes directly through Office, a red box pops up in the right bottom side of my task bar and tells me there are office updates. I am using click to update here Microsoft Office 2013 Click-to-Run virtualization
 

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    4 Windows 7 Pro Sp1- 4 Win 8 Pro, 1- xp pro sp3
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    Dell Optiplex 390, 380, 3 Vostro Laptops (7 computers in all)
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    desktop/laptop
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    4gigs
    Graphics Card(s)
    atm randioum
    Hard Drives
    350,250

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel Pentium E5700 @ 3.00GHz Wolfdale 45nm Technology
    Motherboard
    ASRock G31M-S. (CPUSocket
    Memory
    4.00GB Dual-Channel DDR2 @ 332MHz
    Graphics Card(s)
    1024MB NVIDIA GeForce GT 430 (EVGA)
    Sound Card
    RealTek
    Monitor(s) Displays
    Dell 2007 FP 22" LCD
    Screen Resolution
    1600x1200
    Hard Drives
    Western Digital WDC WD1002FAEX-00Z3A0

    Western Digital WDC WD1001FALS-00Y6A0
    PSU
    cheap generic
    Case
    cheap
    Keyboard
    Kensington Multimedia
    Mouse
    cheap Logitech
    Internet Speed
    slow
    Browser
    Waterfox (64-bit Firefox)
    Antivirus
    Defender
Microsoft has pulled that update.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
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