wondermuse
New Member
- Messages
- 34
Upon being requested to enter a new password of 8 characters for my Outlook mailbox, my old password had 7, my windows live mail doesn't work. I should add that my windows live mail and my Outlook mail are the same email address.
When I add my account, it puts up the "account being synchronized, check back later" line, but nothing happens, it just stays like that.
I was getting the semi-usual error box about not being able to send or receive mail, usually that is a false statement, because I can send and receive mail, but this time was accurate. I uninstalled and re-installed the complete windows essentials 2012 suite, and now it just doesn't have anything in the mailbox, except that message about synchronizing and check back.
The hotmail, which I have in the Outlook format, is the account that requested a new password because it wasn't opening I think, but I'm not sure I remember exactly. It requested an 8 character password, and like I said earlier, the password has always been a 7 character password. Now, even if I wanted to try and use the old password, I guess I couldn't because it says on the new password page "must be 8 characters". I'm wondering if this is a new policy, and if so, why wasn't there an email notification.
I just checked in with the Outlook mailbox and I have new messages, so I guess I'm receiving mail for that box.
Another thing I've thought to mention, I took some advice from a webpage post that told me to go to the registry and delete the windows live mail folder and also the C:\Users\Local\Microsoft\Windows Live Mail folder and then re-install. These folders are back in place now, so I guess that really couldn't be a part of the problem.
I can sign in with either mailbox using the new password, so that isn't a problem.
Any help would be appreciated.
When I add my account, it puts up the "account being synchronized, check back later" line, but nothing happens, it just stays like that.
I was getting the semi-usual error box about not being able to send or receive mail, usually that is a false statement, because I can send and receive mail, but this time was accurate. I uninstalled and re-installed the complete windows essentials 2012 suite, and now it just doesn't have anything in the mailbox, except that message about synchronizing and check back.
The hotmail, which I have in the Outlook format, is the account that requested a new password because it wasn't opening I think, but I'm not sure I remember exactly. It requested an 8 character password, and like I said earlier, the password has always been a 7 character password. Now, even if I wanted to try and use the old password, I guess I couldn't because it says on the new password page "must be 8 characters". I'm wondering if this is a new policy, and if so, why wasn't there an email notification.
I just checked in with the Outlook mailbox and I have new messages, so I guess I'm receiving mail for that box.
Another thing I've thought to mention, I took some advice from a webpage post that told me to go to the registry and delete the windows live mail folder and also the C:\Users\Local\Microsoft\Windows Live Mail folder and then re-install. These folders are back in place now, so I guess that really couldn't be a part of the problem.
I can sign in with either mailbox using the new password, so that isn't a problem.
Any help would be appreciated.
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- PC/Desktop
- System Manufacturer/Model
- HP PAVILION 23-b010
- CPU
- 1.7 GHz Dual Core AMD E2-1800 APU
- Motherboard
- Pegatron Corp. 2AF0 (P0) AMD A40/A50 Series FCH
- Memory
- 6 GB Ram
- Graphics Card(s)
- AMD Radeon HD 7340 Graphics
- Screen Resolution
- 1920 x 1080
- Hard Drives
- C:\
- Keyboard
- wireless
- Mouse
- wired
- Internet Speed
- 1-5 Mbps
- Browser
- Google Chrome
- Antivirus
- AVG Free Version