Solved Windows Mail Problems

scan6052

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Location
Nottingham England
Having a few problems with Windows Live Mail, First of all, once I have received a message,how can I send it to a file in My Documents? There does not appear to be any icons to click onto or options on a right click using my laptop, cant find a copy or cut and paste drop down either , I'm sure its there somewhere , can anyone help ?
 

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Hello Scan, and welcome to Eight Forums.

While you either have the message selected or opened, you can click on either the save (disc) icon, press F12, or click on "File", Save -> "Save as File" to save the message where you like.

WLM_Save.jpg

Hope this helps, :)
Shawn
 

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    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
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    8TB WD MyCloudEX2Ultra NAS
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    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
Hi shawn,
Thank you for your reply,( I have a feeling this might take a while)
I have recently transferred all my data from Microsoft outlook to windows live.
With email open there are only 3 sections on view.
Files that were created to store messages ; The message title and who it's from and the actual message itself.
There are no icons anywhere , a right click brings up a blue roll bar at the bottom of the screen ,bottom left there are 2 circles with the words SYNC , PIN TO START ,in each. to the right, MOVE and MARK AS UNREAD , also in circles. A right click anywhere on the screen brings up that bar and nothing else.
Trying a left click & hold ,right click and drag ,brings everything into reverse text , but there is no prompt or drop down to access to copy so it can be saved on a file using the save icon.
 

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While you have the message(s) selected, you would click on the "File" tab to see the options like in the screenshot above.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
That's the problem , there is no "file tab " on the email page, there are no tabs whatsoever, All I'm able to do with any email is read it, delete it or right click and hit the MOVE TO icon on the blue roll bar at the bottom of the screen . That will only move it to a
file/folder that was already created on Microsoft outlook and got transferred over.
 

My Computer

System One

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    ?

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
Ah, ok. You are using Mail app instead of Windows Live Mail (WLM).

I haven't found a way to save messages in the Mail app either. I suppose that you could go online or use WLM to save them from. :(
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
Welcome to Windows EightForums, scan6052. :)

Highlight the Email message you wish to save. [You may use mouse or Arrow up/down keys to navigate to it]

Open the Charms Bar (slide out) [Mouse pointer upper or lower right hand corner or WinKey/C]

Choose "Devices" [You may use Tab or Arrow keys then Enter key]

Choose "Print" [Arrow down key once then Enter key] (Note: This will not print, but eventually save a copy to Documents)

Choose "Microsoft XPS Document Writer" [You may use Tab or Arrow keys to navigate then press Enter key] (A Slide-out of the preview appears - Please notice all the print settings you may use)

Press "Print" [You may use Tab key to navigate then press Enter key]

(Pop up notification appears that states "A copy is saved to your Documents folder".

If you press the notification it will open the email in XPS Viewer (which is a Desktop program)

Then move around in File Explorer if so desired.
 

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  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
Damn that's a lot of work to save an email using the mail app....that's why I hate those freaking apps.

Hey scan6052, you'll need an actual email client instead of using the mail app, either an online/browser mail like outlook.com, gmail or yahoo or a downloadable one like windows live mail or Outlook. Those apps just have the basic functionality to receive and view mail. Which are fine and dandy on tablets and smart phones...that's what they were developed for but in a desktop environment....not so good.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    AMD Phenom II X 4 965 BE
    Motherboard
    Gigabyte GA-MA790X-DS4
    Memory
    G-Skill 8 GB PC 8500
    Graphics Card(s)
    AMD XFX HD Radeon 6790D
    Sound Card
    Realtek HD onboard
    Monitor(s) Displays
    2l Samsung SyncMaster S20B300
    Screen Resolution
    1600 X 900
    Hard Drives
    Seagate Barracuda 320 GB w/OS
    Seagate Barracuda 1 TB data storage
    PSU
    Ultra X4 750 watt fully modular
    Case
    Thermaltake OverSeer RX 1 fulltower
    Cooling
    Cooler Master Hyper212 120mm
    Keyboard
    Logitech G510
    Mouse
    Razor DeathAdder 3.5
It may look lengthy because I introduced the keyboard and mouse navigation to show that it is possible to navigate within an app using such. In reality it is much quicker. It would even be faster using touch.

As you can see I dual boot with Windows 7. I use WLM there. I'll dare say that from a standstill I'll have a copy of my email sitting in my documents folder using the Windows 8 Mail app before WLM even has a chance to finish opening. The same with an email client within a browser.

BTW, If one is using an online mail client, one is laid open to viruses and hacking. This is the advantage of the Modern walled-garden apps. More secure, quicker to use, and using less resources to do so.

Also, this person is looking for help with the Windows 8 Mail app, not another mail client. I addressed that issue. You did not. Seems to me this is Windows 8 support forum, not a prior OS support forum.
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
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