Solved Outlook Hangs When Accessing Private Key In Win8

maxknux

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I been trying to find a solution to this problem ever since Windows 8 was released to the public on October 26, 2012.

Windows 8 CryptoAPI crashes Outlook while same problem does not occur on Windows 7.

This occurs when signing, encrypting, or decrypting a email with a digital Certificate where the private key is secured by Microsoft Windows 8 CryptoAPI on the highest setting. Outlook requests CryptoAPI for the Key and Crashes.

This does not Happen on Windows 7. In addition, the private key can be accessed by Windows Live Mail 2012 on Windows 8 while Outlook 2010/2013 cannot.

It is know problem and the latest update is on this forum:
Outlook configured on Windows 8 required elevation in order to access private key
 
Last edited:

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  • OS
    Windows 10 Pro (x64)
    Computer type
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    System Manufacturer/Model
    Sony VAIO VPCF136FM
    CPU
    Intel i7 Q 740 Quad @ 1.73 GHz (Boast to 2.83 GHz)
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    Graphics Card(s)
    NVIDIA GeForce GT 425M
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    Keyboard
    QWERTY, 103 keys with 2.0mm stroke and 19.05mm pitch; Backlit; 10 Key Numeric Pad
    Mouse
    Electro-static touchpad (Multi-Finger); Microsoft Sculpt Comfort Mouse
    Internet Speed
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    Browser
    Edge; Firefox; Chrome
    Antivirus
    Norton Security
    Other Info
    Sony Support Page:
    http://esupport.sony.com/US/p/model-home.pl?mdl=VPCF136FM
    Specs Doc:
    http://www.docs.sony.com/release/specs/VPCF136FMB_mksp.pdf

My Computer

System One

  • OS
    Windows 10 Pro (x64)
    Computer type
    Laptop
    System Manufacturer/Model
    Sony VAIO VPCF136FM
    CPU
    Intel i7 Q 740 Quad @ 1.73 GHz (Boast to 2.83 GHz)
    Memory
    8 GB DDR3
    Graphics Card(s)
    NVIDIA GeForce GT 425M
    Sound Card
    Sound System: Intel® High Definition Audio w/ Dolby® Home Theater® v3
    Monitor(s) Displays
    Laptop Screen Size: 16.4"
    Screen Resolution
    1600 x 900
    Hard Drives
    Seagate 1TB Solid State Hybrid Drive SATA 6Gbps 64MB Cache 2.5-Inch ST1000LM014; Type: Serial ATA-600; Speed: 5400 rpm
    Keyboard
    QWERTY, 103 keys with 2.0mm stroke and 19.05mm pitch; Backlit; 10 Key Numeric Pad
    Mouse
    Electro-static touchpad (Multi-Finger); Microsoft Sculpt Comfort Mouse
    Internet Speed
    105 Mbs Down/ 10 Mbs Up
    Browser
    Edge; Firefox; Chrome
    Antivirus
    Norton Security
    Other Info
    Sony Support Page:
    http://esupport.sony.com/US/p/model-home.pl?mdl=VPCF136FM
    Specs Doc:
    http://www.docs.sony.com/release/specs/VPCF136FMB_mksp.pdf
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