Netflix login problem, all browsers, windows 8

sbdresner

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Member
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Since upping to Windows 8, can't log into Netflix account in Firefox, IE, Chrome, or Opera. Get totally red screen. Add-on bar (in FF, for example) shows connection activity and then "Done." Checked firewall, HOSTS file, and AV for blocked sites, but this one apparently not blocked. Everything works in Windows 7.

I'd be very grateful for any help.

Thanks,
Steve
 

My Computer

System One

  • OS
    Windows 8
Netflix page loads with a blank red screen with no place for login info. There's nothing blocking Netflix, just something corrupting login screen. This happens in Windows 8 with Firefox, Chrome, IE, and Opera. No problem with Linux or Windows 7.
 

My Computer

System One

  • OS
    Windows 8
W3C Markup Validation Service provides the following for blank Netflix webpage:
4 errors and 8 warnings
[h=2]Errors found while checking this document as HTML5![/h]

Address given as https://signup.netflix.com/entrytrap. So Netflix is loading into an entry trap.


This happens in Windows 8 but not in Windows 7 or Linux.
 

My Computer

System One

  • OS
    Windows 8
Running Win8 Pro and FF 16.0.2 and IE both open Netflix without issue, and I can watch movies as well.
No issues at all here.

So, something is blocking you from getting to that site on the Win8 system.
 

My Computer

System One

  • OS
    Win 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self Built
    CPU
    I7-3770K
    Motherboard
    ASUS SABERTOOTH Z77
    Memory
    CORSAIR 8GB 2X4 D3 1866
    Graphics Card(s)
    EVGA GTX680 4GB
    Monitor(s) Displays
    ASUS 24" LED VG248QE
    Hard Drives
    SAMSUNG E 256GB SSD 840 PRO -
    SAMSUNG E 120GB SSD840 -
    SEAGATE 1TB PIPELINE
    PSU
    CORSAIR GS800
    Case
    CORSAIR 600T
    Cooling
    CORSAIR HYDRO H100I LIQUID COOLER
    Keyboard
    THERMALTA CHALLENGER ULT GAME-KYBRD
    Mouse
    RAZER DEATHADDER GAME MS BLK-ED
    Antivirus
    Windows Defender
    Other Info
    APC 1000VA -
    LGELECOEM LG 14X SATA BD BURNER -
    CORSAIR SP120 Fans x 3 -
    NZXT 5.25 USB3 BAY CARD READER -
    HAUPPAUGE COLOSSUS
Just had a long phone conversation with a very nice NetFlix support person, who had no solution to this apparently very rare problem. Think I'll close this thread and start a new one about entry traps.

Many thanks to all.

Steve
 

My Computer

System One

  • OS
    Windows 8
You can, but I can tell you this is a problem on your system that something is blocking you from accessing that site in all browsers.
This is not a Windows 8 specific issue.
 

My Computer

System One

  • OS
    Win 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self Built
    CPU
    I7-3770K
    Motherboard
    ASUS SABERTOOTH Z77
    Memory
    CORSAIR 8GB 2X4 D3 1866
    Graphics Card(s)
    EVGA GTX680 4GB
    Monitor(s) Displays
    ASUS 24" LED VG248QE
    Hard Drives
    SAMSUNG E 256GB SSD 840 PRO -
    SAMSUNG E 120GB SSD840 -
    SEAGATE 1TB PIPELINE
    PSU
    CORSAIR GS800
    Case
    CORSAIR 600T
    Cooling
    CORSAIR HYDRO H100I LIQUID COOLER
    Keyboard
    THERMALTA CHALLENGER ULT GAME-KYBRD
    Mouse
    RAZER DEATHADDER GAME MS BLK-ED
    Antivirus
    Windows Defender
    Other Info
    APC 1000VA -
    LGELECOEM LG 14X SATA BD BURNER -
    CORSAIR SP120 Fans x 3 -
    NZXT 5.25 USB3 BAY CARD READER -
    HAUPPAUGE COLOSSUS
I would first start with uninstalling any AV Internet Suite you have installed.
 

My Computer

System One

  • OS
    Win 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self Built
    CPU
    I7-3770K
    Motherboard
    ASUS SABERTOOTH Z77
    Memory
    CORSAIR 8GB 2X4 D3 1866
    Graphics Card(s)
    EVGA GTX680 4GB
    Monitor(s) Displays
    ASUS 24" LED VG248QE
    Hard Drives
    SAMSUNG E 256GB SSD 840 PRO -
    SAMSUNG E 120GB SSD840 -
    SEAGATE 1TB PIPELINE
    PSU
    CORSAIR GS800
    Case
    CORSAIR 600T
    Cooling
    CORSAIR HYDRO H100I LIQUID COOLER
    Keyboard
    THERMALTA CHALLENGER ULT GAME-KYBRD
    Mouse
    RAZER DEATHADDER GAME MS BLK-ED
    Antivirus
    Windows Defender
    Other Info
    APC 1000VA -
    LGELECOEM LG 14X SATA BD BURNER -
    CORSAIR SP120 Fans x 3 -
    NZXT 5.25 USB3 BAY CARD READER -
    HAUPPAUGE COLOSSUS
I would first start with uninstalling any AV Internet Suite you have installed.
If you are running a AV Internet Suite, the firewall could be blocking it, it might have a web page stopper or java script stopper on that site, I agree, something in your computer is stopping it
 

My Computer

System One

  • OS
    4 Windows 7 Pro Sp1- 4 Win 8 Pro, 1- xp pro sp3
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell Optiplex 390, 380, 3 Vostro Laptops (7 computers in all)
    CPU
    desktop/laptop
    Memory
    4gigs
    Graphics Card(s)
    atm randioum
    Hard Drives
    350,250
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