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Setting up charter.net email on Windows 8

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  1. #1



    Junior Member

    Join Date : Nov 2012
    Posts : 5
    Windows 8

    Setting up charter.net email on Windows 8


    I am trying to set up Charter email on Windows 8. Does anyone know the incoming and outgoing email servers and corresponding ports to get it set up? Charter help told me to check with Microsoft, who told me to check with Charter.


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  2. #2



    Power User


    Join Date : Jun 2012
    Posts : 1,906
    Windows 8.1 Pro
    USA us minnesota
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  3. #3



    Junior Member

    Join Date : Nov 2012
    Posts : 5
    Windows 8


    I tried all those the other day with no luck. (Windows 8 says it can't connect with any of those parameters.)

    Thanks for trying. It's appreciated.
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  4. #4
    Phone Man's Avatar

    Retired Bell Head


    Join Date : Jun 2010
    Covington, La
    Posts : 1,004
    Windows 7 HP 64bit, Windows 8.1 Pro w/Media Center 64BIT
    USA us louisiana


    What e-mail client are you using? I use Windows Live Mail, part of Live Essentials and I also use Charter.

    It will auto setup the servers. Just put in your e-mail and password and away it goes.

    Click image for larger version


    Windows Essentials: Other Programs.

    Jim
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  5. #5



    Junior Member

    Join Date : Nov 2012
    Posts : 5
    Windows 8


    Thanks for the reply! I normally enter my mail through a link on the charter home page. When I do this, I need to enter a password AND my zip code...I wonder if that's a problem.

    I had no problem setting up my gmail account in Windows 8...it was immediate. It just doesn't seem to want to take the charter.net email.
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  6. #6



    Junior Member

    Join Date : Nov 2012
    Posts : 5
    Windows 8


    Just so I am clear, there is a mail icon in Windows 8 startup...that's where I am trying to set this up. It's certainly not the end of the world if I can't get it set up in there.
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  7. #7
    Phone Man's Avatar

    Retired Bell Head


    Join Date : Jun 2010
    Covington, La
    Posts : 1,004
    Windows 7 HP 64bit, Windows 8.1 Pro w/Media Center 64BIT
    USA us louisiana


    That Mail App won't do POP accounts like Charter. That's why it won't work. That is why I use Live Mail.

    Jim
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  8. #8



    Junior Member

    Join Date : Nov 2012
    Posts : 5
    Windows 8


    Ah, gotcha. Thanks Jim!
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  9. #9



    Member

    Join Date : May 2012
    Tennessee USA
    Posts : 61
    Windows 8.1
    USA us tennessee


    I'm not surprised Charter referred to MS and vice versa. I have Charter also. Fortunately I have very little trouble with them and I don't use my Charter email account, so I rarely have to deal with the imbeciles they hire as tier one support. I've learned that choosing the "disconnect" option when I first call generally gets me to a better tier of support when I do actually have issues.

    But then I've been a steady source of income for them since I've never been late paying them in 7 plus years. Kinda gets their attention when you ask them to look at your payment record and they see that.

    Uncanny how paying ones bills can give one so much clout.
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  10. #10



    Junior Member

    Join Date : Jan 2013
    Posts : 2
    Windows 7


    Please refer to the answer at this forum thread:

    Configuring Charter email in Windows 8 - Microsoft Community

    It is important for everyone to understand that the Windows 8 "Metro" mail app is, in fact, a mobile email client. Thus, the email settings must be entered for Charter's mobile email settings.

    My father-in-law spend hours on the phone with three different support help desks. When looking for an answer, it dawned on me that Windows 8 was intended for tablets (read: mobile devices). The light bulb clicked on, and was rather bright! In two minutes, I had his email flowing.

    I hope this finds its way around the net and helps resolve this little PITA!

    Thanks,
    Dan
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Setting up charter.net email on Windows 8
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